Recent content by rs101

Yep. Having used Swiss railways several times, I've seen how well these things could be done. A simple to use app which automatically works out the cheapest ticket for the journeys you've taken each day, whether it be by train, bus, boat (or any combination of the three). Clear and simple...

Amazing, so they've implemented these smart cards relatively recently (within the last 5 years), but they can't support something as basic as this at the barriers? I'm assuming you mean the National Rail barriers as that's the only difference in ticket validity that I can see (can't use on some...

I hate using paper travelcards when visiting London - can guarantee there will be problems either in an underground machine or they won't scan when trying to get the train home from Liverpool Street.. Weirdly, if I buy an Off Peak Travelcard, I can load that onto my GA smartcard, but can't load...

I regularly make a the return journey from Manningtree to Stratford (then onward on either underground or DLR) using e-tickets - there's no way for me to actually validate them as neither end has the ability to scan anything. 1715857138 Personally, if you do get any letter threatening...

1989 - 1992 I used a railcard regularly (student in London, coming home alternate weekends). Very, very rarely asked for it when buying tickets - I remember because it was an incredibly fragile paper one and it would fall apart whenever I took it out my wallet! Have had a Network Railcard for...

Nothing in the T&C says evidence of a disability must be supplied.

If a TOC or RPI defined "access" as physically able to get to the machinery and use it, then they'd be discriminating against a huge number of people with disabilities and be slam dunk wins for anyone who decided to sue them... Anyone with severe dyslexia or dyscalculia, for example, or...

However, the final part of 6.1.2 would apply "or heard an audible announcement to this effect" - they asked the staff member who told them it was okay to board.

Is a ticket valid if it's purchased after the passenger has commenced travel?

They're also available offline, so if you have data issues, the ticket will still work.

Presumably only if within the time limit for laying new charges - don't many rail related offences have a 6 month period during which charges must be laid?

You're making a common mistake and assuming rail companies want to deliver a good customer experience - as can be seen from many posts on here, not many of them are, unfortunately.

When I need to renew my Network Railcard (usually the day before I'm planning to go somewhere on the train and realise it's expired!), I can do it immediately online. The other option would be to either:- 1. Apply online and wait a week for it to arrive. 2. Go to a manned station and renew it...

How do you tell those who've made an honest mistake from those taking advantage of the confusion to travel without paying full fare? 1707259541 I've never tried it, but wonder if it's possible to use contactless to get through the barriers for the Liverpool St to Norwich trains (as they stop at...

What about London Luton Airport then - would people expect to use contactless to get there? 1707257812 Not sure what Greater Anglia could do differently? They've got signage at Liverpool Street and their website very clearly says contactless isn't accepted. They want it to be available, but...