Recent content by AlterEgo

Is any reasoning given? Please upload the letter with your details removed. This is highly unusual for them. How much did you evade in fares, roughly?

You're not dealing with TfL, you're dealing with Greater Anglia. I'd email them and ask to pay the balance immediately.

The thing is, you are only allowed to pay onboard without penalty if there were no ticketing facilities available to you at the origin and indeed it could be a criminal offence to board a train without a ticket in these circumstances - else a lot of people merely pay only when challenged and...

Grey area legally, I guess we would need to see the picture! But it sounds disgusting. Which station was this? I assume there was also no ticket office?

Because it is entirely their right to do so. I was the first to point out in the thread - and I am surprised other posters did not know this (as it is well known on the front line) - the Disabled Railcard Terms and Conditions mean that any railcard holder who also finds the ticket vending...

You disagree that this advice is directly helpful for the OP going forward - that they can, in fact, travel and avail of the same protections without the £80 letter that was stolen from them, and that their penalty fare appeal need not include a copy of said letter to have the same weight or...

It is of great help, now they have lost their expensively-acquired "proof" of their disability after it was stolen from them by a rogue RPI. They may make their appeal and it carry the same weight without that letter, and they may continue to travel and buy on board if the facilities at their...

Agreed. Lane changes should be tactful. If I am in the middle lane and going to catch a slower vehicle within about 20 seconds of moving into lane 1, I will stay in the middle lane.

No, but there is no such thing as precedent when it comes to Penalty Fares. The decision of one person's penalty fare does not bind the panel to making decisions on others' penalty fares.

Incorrect. No evidence is required. That would probably be illegal for a start, and even if they did want to make this proviso, they ought to say what, if any, evidence is required. Because it is not relevant! No evidence is required. A disabled person is not required to evidence the nature of...

The right to buy on board is in the Disabled Railcard terms and conditions. No other documentation is necessary and no permission is needed.

The document is not relevant. You are not required to substantiate the nature of your disability to avail of the buy-on-board protection in the Disabled Railcard terms and conditions. The conductor or RPI should sell you a ticket without asking for any evidence that you find the machines...

I think the best way forward for the OP is to manage e-tickets for sure, but the entitlement they have remains in cast iron, and the penalty fare appeal will succeed on this basis alone. That's the first hurdle in this. The second is a formal complaint about the theft of their medical letter and...

Bzzk! Afraid you have made the rookie mistake of trusting the railway not to be utterly and laughably incompetent. :lol: This came up before in a thread and it turns our SWR have the term for m-tickets there, not e-tickets...

Screenshots of the whole ticket, front and back, are fine. Mainly the concern is the QR code being able to be read.