Recent content by island

You'll have considerable difficulty getting through the barriers at St Albans with that.

Don’t use Trainline as they’ll charge avoidable booking fees.

Since all profits of GTR and Southeastern wind up with the Treasury I don’t think anything turns on this.

Transport Focus is about as useful as a chocolate teapot, and at least you can eat the teapot.

No, still having the same issue. I’ll be buying elsewhere once my 10% credit card cashback offer for LNER expires.

Close ChatGPT, write the letter in your own words, and make it about 70% shorter. The salutation on a formal letter where you do not know the name of the recipient should be “Dear Sir/Madam”, not “Dear Members of Staff…”

Please upload photos of all pages of the document you have received, blocking out any person details or reference number. Please can you confirm exactly what line you took (e.g. Elizabeth line, Hammersmith & City line, Circle line) and what station you travelled to. If you have had “problems”...

I do not believe this is true. Other train companies yes, but not Southeastern.

You have been correctly advised that replacement and duplicate season tickets are to be requested via the seller.

I would agree with this recommendation. It isn’t. The OP was spoken to by on-train staff. Carlisle staff only work in stations. It’s not a QR code :p But yes, the Aztec code needs to be readable.

The period factor for 3 months and 11 days is 12.93 which gives £15.11 per week. No normal National Rail ticket can be created for the price of £195.40 because a base fare can only be a multiple of 5p and £15.10 times 12.93 gives you £195.24 which would round to £195.20. An all zone young...

Indeed. Nevertheless, the train company gets a bigger share of the pie on an out of court settlement than after a court conviction, and as long as that remains the case, it will be in train companies’ interest to prefer the former.

I believe the issue frequently raised here is something to the effect of the words “you may be charged a penalty fare” being interchanged with “you may have to pay a penalty fare”. A solicitor who posts regularly on the forum has expressed the view, which I share, that technical defects in the...

The advice we give will depend a lot on whether you are able to provide (to the train company) verifiable evidence that you held the correct Railcard on the date of the alleged offence. Are you?

If the ticket doesn't say term time it can't be held to any restriction.