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    Barra Beach Landing

    The flight from Glasgow to the Outer Hebridean Island of Barra comes up as a topic of conversation every now and again, and whilst there are plenty of other online resources, I thought that it may be of interest to post some pictures and videos from an early 2020 trip. The Loganair flight...
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    Q&A With LNER Food & Beverage Buyer

    The following interview with LNER’s F&B buyer has been posted on the Innoveat Instagram feed: https://www.instagram.com/tv/CIWVAfPHegX/?igshid=a5b00uqn3ji7 There are some suggestions as to what LNER plans for the future, as well as some insights into the current offerings and what’s gone...
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    LNER Perks

    LNER's new loyalty scheme has apparently launched, under the name LNER Perks. Sign up is available now, with a welcome £5 credit bonus and then 2% credit back on LNER tickets bought through the LNER website or app. Credit can be redeemed against LNER tickets or donated to one of two charities...
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    The Jacobite 2020 & 2021 Seasons

    I see that the paths for The Jacobite stock have now appeared on Real Time Trains for the 12th and 13th July, in time for the planned start of services on the 15th. https://www.realtimetrains.co.uk/train/37426/2020-07-12/detailed...
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    History Of 'The Cleveland Executive' - Middlesbrough to London King's Cross

    The subject of the erstwhile HST service between Teesside and London King's Cross has cropped up in a few threads, and there have been various recollections and further enquiries about how and when it ran. They're often a bit tangential to the main subject that has catalysed the discussion, so...
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    DesignWeek Article: Night Riviera & Caledonian Sleeper Branding

    DesignWeek features an article on the ‘renaissance’ of overnight rail travel, and how designers have approached the promotion of the refurbished GWR Night Riviera and new Caledonian Sleeper operations: Given the publication and its audience, the article is principally about marketing, PR and...
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    LNER Booking System Down

    LNER ticket vending machines are currently out of service route-wide, and the company’s website displays a message advising that the booking engine is ‘experiencing technical difficulties’. Station tickets offices appear to be unaffected.
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    Possibities For a Railtour Operator Run MkIII Sleeper Service

    Following on from this post in the main Caledonian Sleeper thread, are there any routes which might have potential as a regular/seasonal railtour-type operation? Noting that there would potentially be abstraction issues, as well as the sheer cost of such an operation requiring at least a...
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    Train Operator Considers Charging For Specific Seat Selection

    I have just been shown an Ipsos MORI survey on behalf of LNER, which asks for feedback regarding selling add-ons to tickets during the online purchase process, in the manner of the no-frills airlines. One of the options that it focusses on (to quite an extent) is willingness to pay for specific...
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    LNER Self Print Tickets Not Available [Fixed: e-Tickets Now Available]

    Following Wednesday night's LNER website maintenance (11th September) the facility to issue self-print tickets has been disabled. The only public reference to the situation from LNER seems to have been from their Twitter team which, when queried, responded that 'Due to an issue with an update...
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    Caledonian Sleeper Variable Flexible Ticket Pricing (Old Stock)

    I have a flexible reservation on The Highlander from Inverness to London Euston, booked when the best available fare for sole-occupancy of a Standard Twin Room was £235, so ticket type IS3 - 'Classic Solo'. At booking, I was able to select a room in the centre of the sleeping car. I now see...
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    Euston Station Closure Easter 2019

    A pop-up window is appearing on the Virgin Trains website when checking for Easter weekend dates, announcing that Euston will be closed on the 19th, 20th, 21st and 22nd April 2019. It offers to email users with more detail when available. I have attached a screen shot of the pop-up below, and...
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    Nectar e-Vouchers and LNER

    In case it's of interest to anyone considering converting Nectar to (now) LNER e-vouchers, the Nectar website continues to refer to Virgin Trains East Coast as of today. The e-voucher codes do work on the (now) LNER website, as they should, and the confirmation email from Nectar has been...
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    The Waiting Room - New Pub on Durham's Platform Two

    As forum members seem to be quite keen on keeping track of railway refreshment, I thought that this might be of interest: The original Ladies' First Class Waiting Room, sometime WH Smith Wholesale newspaper depot and latterly internally derelict store room on Durham's down platform, opened on...
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    Obituary: Joseph Alexander Anderson of Darlington

    The passing of former mayor of Darlington, Joseph Anderson, is marked in The Northern Echo: http://www.thenorthernecho.co.uk/announcements/deaths/deaths/15788596.JOSEPH_ALEXANDER_ANDERSON/ A rather nice railway tribute, I thought.
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    Do The Emperor's New Bi-Modes Affect Any Business Cases?

    The apparent cooling of government towards further overhead electrification, and the championing of forthcoming bi-modes instead, prompts me to wonder weather any station and/or line (re)openings would warrant reconsideration in that light. As an example, does the existing business case for...
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    VTEC Website 24% Cheaper For SWT Advance Than SWT Website?

    I noted this when booking tickets last week, but the situation appears to persist. To use a Woganism: is it me? WAT>BCU 17MAY2017 14:25 Lowest fares offered: South West Trains Fare £29.10 Virgin Trains East Coast Fare £22.10 VTEC claims to have four of the latter available, and...
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    VTEC 'Classification' of Standard for First Passengers

    1S03 0710 Leeds to Aberdeen went out short-formed this morning, missing a First Class carriage. The Dearly Beloved sent me a text from it, part way along its journey, having been turfed out of Coach G by the Train Manager. It seems that others were a little peeved at the treatment, too...
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    East Coast Open Access decisions made: First Group and VTEC win whilst GC lose

    Mod Note: Thread title changed to reflect announcement now made. Apologies if there's an open thread for this; all the ones I could find are old and closed. DigitalLook is reporting this morning that the latest ORR-commissioned report into East Coast Open Access is backing OA between the...

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