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  1. I

    "Tickets purchased with a Railcard are not valid on this service" (SWR)

    From memory the announcement used to be that Oystercards and Freedom Passes were not valid on this service.
  2. I

    Delay repay: Can I claim in these two cases?

    Yes, if you buy a day return from Horsham to Southease, it would be valid to make the return journey from Hassocks.
  3. I

    Delay repay: Can I claim in these two cases?

    If you make this journey again in the future, just buy a day return from Horsham to Lewes. As Lewes - Brighton - Three Bridges - Horsham is a valid routing, your ticket is perfectly valid to return from Hassocks. Without any Railcard, a day return is £15.30, compared to the £28.10 for the two...
  4. I

    Chiltern railways query

    Unless there is an easement, on a weekday, a ticket with a Network Railcard discount applied is not valid before 10am
  5. I

    TRACSIS Ticket audit

    Pre-Covid, I used to do the surveys on South Western. We had photo Id on a SWR lanyard, giving the name of the company I worked for and wording along the lines of "working in partnership with SWR", and showing the SWR logo. We carried a letter to show to the guard explaining our role, but that...
  6. I

    Pricing of out of court settlements and costs involved in persuing fare evasion cases

    TIL have their fingers in a number of pies, such as providing agency staff to TOCs, London Underground and also for conducting surveys, so you cannot even deduce on the back of a fag packet, how much profit they make per case investigated by that particular area of the business.
  7. I

    Unpublished restriction causes off peak journey to be priced as peak

    I am posting this here, hoping that a Southern pricing manager takes notice... A few weeks ago, there was a post about Super Off Peak tickets not being valid when they should have been: https://www.railforums.co.uk/threads/industrial-action-affecting-super-off-peak-fare-validity.258879/ This...
  8. I

    Off Peak confusion at Ticket Machines.

    SWR have one of the most restricting Super Off Peak fare codes - check out restriction code BD. It applies Monday - Saturday and you can't arrive in London before 2pm. Given their TVMs do not sell tickets involving choosing your train, if you just stroll up to the TVM, you would need to know...
  9. I

    Advance Luton to Honiton

    Would this apply to a Southern booked train and connections ticket? A few weeks ago, I found a bargain ticket from Chichester to Norwood Junction with a counted place on the 8:10 Chichester to Horsham, and then a very slow itinerary via Epsom, but no subsequent counted places. Could I in fact...
  10. I

    Refused Ticket Collection

    I don't know if it's just for established customers but whenever I buy online with Southern, I can collect at the TVM with any card. So a trial workaround for the Op would be to buy a ticket (just not an Advance) on Southern with the Chase card and try to collect it. If the collection fails...
  11. I

    Southampton to Brighton this weekend (Sat-Sun return), is Clapham the only sensible route?

    But that is a 6 - 7 hour journey via Heathrow or Victoria
  12. I

    Industrial Action affecting Super Off Peak fare validity?

    I would just be inclined to buy the Super Off Peak online, by pretending to travel on the 12:39, but turn up at Chi for the 09:40. Interestingly, if you specify via Hove in your ticket selection, the SOP is valid on the 08:04 Chichester to Littlehampton, and changing there for the 09:16...
  13. I

    Southampton to Brighton this weekend (Sat-Sun return), is Clapham the only sensible route?

    Due to road closure, the 500 service is not serving Barnham station until 7th Dec. The nearest stop is in Lake Lane. The bus then goes on a big diversion which typically adds 20 minutes to the journey time.
  14. I

    Railcard idiot

    Were there two of you travelling? You only refer to "I" but if you were traveling with a Two Together Railcard, there has to be 2 travellers for any discount to be valid.
  15. I

    Greater Anglia penalty fare

    What ticket was held for the 18th? You said it was your return journey, so it is important to know if you purchased 2 Advance Singles in each direction or a more flexible return ticket.
  16. I

    Short faring, Trainline app checked.

    This is not making sense. If you were going to buy a ticket from London Bridge to Gatwick, why tap in on your phone, and then buy a ticket on Trainline? If inspected by the RPI, you would just have tapped your phone, and then if you had tapped out again at Gatwick, as far as the system is...
  17. I

    Compensation for extra costs incurred

    It is something like £25 to park in Barnham station car park. Far cheaper than a week at Gatwick. I've used it myself for a week's parking when flying from Gatwick.
  18. I

    Error in routing guide since Feb 2023

    Back in February, these two changes were made to the routing guide; the second was to supposedly reverse the first, but as pointed out on here, it didn't. The effect since then has been that for any journey where a fare is via City Thameslink/Surrey Quays, online journey planners fail to find a...
  19. I

    Weekly season on LNER Smartcard

    I sometimes buy a weekly Southampton Central to Tunbridge Wells via Edenbridge/Polegate from LNER because I can get cashback. It will only sell me the ticket on paper for collection at a station. The corresponding monthly season is available to purchase on to the Smartcard. Similarly the weekly...
  20. I

    National Routeing Guide update

    By way of example, there should be an East Croydon to Finsbury Park via City TL/Surrey Q single of £7.30, but journey planners now only give me the £9.80 Any Permitted fare.

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