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    Avanti web-site claiming No Reservations Available, when there are

    Yesterday I tried booking Advance first from Blackburn to Kenton via Manchester Piccadilly and vice versa when booking on the app via my iPhone I couldn’t switch seats on the Manchester - London leg and vice versa it kept coming up your seats couldn’t be swapped due to more available seats to...
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    Avanti web-site claiming No Reservations Available, when there are

    I encountered the same problem , if I use my iPhone I cannot choose my seat it says they are unavailable when the seat picker shows they clearly are available , but if I use my PC and go onto the Avanti website I can swap seats without any problem so I think the app is the problem - I can’t see...
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    Glasgow to Mallaig — best ticket?

    personally IIRC the mallaig trains aren’t that frequent from Glasgow I think you may be lucky to get 2-4 hours at Mallaig depending what time you set off
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    Lack of Avanti 1st class availablity

    Yes I’ve noticed the going south the 18:40 no longer has first class tickets in October they are £140 -£160 Going north in October first class tickets from Preston the 0814 has gone cheaper the 0853 no longer has them , the 0941 has gone up about £7
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    York - Lancaster Advance Ticket Query

    Thanks very much , I appreciate it , to be honest I didn’t realise the small connection time till after I booked the tickets .
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    York - Lancaster Advance Ticket Query

    Cheers mate appreciate it I will pass that on to them
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    York - Lancaster Advance Ticket Query

    Many thanks for your help mate , I think if the go towards middle of the train when alighting they should make it providing the train is on time
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    York - Lancaster Advance Ticket Query

    Hi all I have a question as I bought a ticket for a elderly couple the ticket in question is for Wednesday 23rd August 1449pm TPE from york arrives Man Piccadilly at 1611pm the connecting train on the iteniary and ticket departs Man Piccadilly to Lancaster at 1621pm again it’s a TPE service ...
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    Is leaving the station during a three hour booked connection in an advance itinerary, a break of journey?

    The railways can’t have their cake and eat it , they are forever saying advance tickets are only valid on the booked services to which the ticket holder has reserved the OP has stated that is he/she is doing and as such the duration of waiting times is irrelevant as long as the passenger abides...
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    GM Wayfarer Concession Query

    Thanks very much for your quick reply good to know I can use mine for a discount then which is Blackburn with Darwen and issued by Lancashire County Council I did think I could but wanted to make sure this wasn’t just restricted to those issued by GM authorities
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    GM Wayfarer Concession Query

    Hi all I am aware that all ENCTS bus passes issued by councils within the GM area are valid on trains , my question is are all holders of ENCTS bus passes regardless of where they are issued entitled to the concessionary discount of a GM wayfarer ?
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    Avanti Ticket Change

    I very much doubt you have to do anything it’s exactly the same train the “ minute earlier” doesn’t make any difference as you say probably just a automated email
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    Railcards and photo ID

    I hold a Disabled persons railcard , I renewed it last month online and it wouldn’t process without a passport sized photo of myself enclosed in the attachment part of the form so I duly attached one and it processed I received my railcard 2-3 days later it but no photo ID on not is there space...
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    Avanti Delay Repay

    Some of you may remember a couple of months ago I posted on here about having trouble with Avanti West Coast not refunding me the correct sum I was owed for the difference between first class ticket and standard class ticket when there was no first class service Anyway I am pleased I can heap...
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    First Group TOC Friends and Family tickets,

    Ah right thanks mate didn’t know that
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    First Group TOC Friends and Family tickets,

    Wish I had some sadly I only know Northern staff and I really appreciate the northern friends and family codes it becomes a bit boring due to same traction and I’ve done all the routes and haulage on all northern classes
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    No first class service what am I entitled to ?

    Please could you PM how to do the deadlock letter.
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    No first class service what am I entitled to ?

    Got my final response from Avanti west coast customer relations and this is what they said Please be advised that the prices that you are using to calculate the difference between a First Class ticket and a Standard Class ticket are our current sale prices. However, when we calculate the...
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    No first class service what am I entitled to ?

    My friend and I are profoundly deaf and cannot hear the announcements unfortunately. I went to the shop and purchased a sandwich and drink for both of us
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    No first class service what am I entitled to ?

    I have emailed a further correspondence and politely asked if they insist on £3:25 per ticket to clarify how they come to that decision using the ticket prices for clarity , I included the ticket prices in my correspondence to defend the sum to which I think I’m entitled to on principle Maybe...

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