matt_world2004
Established Member
- Joined
- 5 Nov 2014
- Messages
- 4,504
For underground stations the amount the gate line is shut/open is reflected on the stations scorecard (Performance report) and this incentivses staff to push it to the limit as to what is acceptable distance to be away from the gate line before it should be open.
Some staff will go for a wee break/get a coffee leaving the gate line closed thinking they are only going to be a couple of minutes.
I imagine there might be similar targets for TOCs too.
Some staff will go for a wee break/get a coffee leaving the gate line closed thinking they are only going to be a couple of minutes.
I imagine there might be similar targets for TOCs too.