Vespa
Established Member
I have to say my entire Avanti first class experience compared to Virgin is extremely poor.
They jacked up the price massively even with a railcard, you can't use the Euston lounge on arrival only on departure, even then 1 hours prior departure, I had to argue robustly about first class value as I paid for it, next they are very stingy with their food offerings in the lounge and breakfast on the train wasn't very substantial either, I asked for another coffee only to be told the coffee machine is "broken", I can hear it working and asked a different staff who got me one, the service is fairly brusque, not much in the way of friendliness, on the train from Liverpool they are friendly and enthusiastic as is liverpool lounge staff, I've yet to experience the service going back today before giving my final verdict.
I can say it's not worth the money.
They jacked up the price massively even with a railcard, you can't use the Euston lounge on arrival only on departure, even then 1 hours prior departure, I had to argue robustly about first class value as I paid for it, next they are very stingy with their food offerings in the lounge and breakfast on the train wasn't very substantial either, I asked for another coffee only to be told the coffee machine is "broken", I can hear it working and asked a different staff who got me one, the service is fairly brusque, not much in the way of friendliness, on the train from Liverpool they are friendly and enthusiastic as is liverpool lounge staff, I've yet to experience the service going back today before giving my final verdict.
I can say it's not worth the money.
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