Can you collect pre-booked tickets AFTER the date/time of travel?

[Class 33]

I had made bookings for tomorrow(departing 0853 and 1800). But now not able to travel tomorrow, so amended the tickets for two journeys in early January instead. I received those tickets by post a few days ago. But it says on the tickets they're only valid with the original tickets for Monday 16th December. I've not yet picked up those original tickets yet. So my query is will I still be able to collect those tickets from the ticket machines anytime after tomorrow? Or will this not be possible? If unable to collect them anytime after tomorrow, not a big problem, it will just mean I'll have to leave earlier tomorrow in order to collect them. Cheers.

 

[Hadders]

Yes, you can collect the original tickets after the date of the 'journey'.

 

[Bletchleyite]

Yes. I'm not sure how long they remain collectable, but they do that close to the journey for exactly the reason you describe.

 

[Class 33]

OK Thanks. That's good to know. I'll collect them on Tuesday.

 

[Class 33]

Hmmm.... well this isn't looking good. I just tried collecting those tickets from the ticket machine, only to get a "We were unable to retrieve this booking" message. I tried collecting from Clifton Down station and not the original station I selected to collect the tickets from - Bristol Temple Meads. But it's usually OK to be able to collect tickets from a different station to the one selected. Though the ticket machine at Clifton Down station can be a bit temperamental at times(half the time it seems to be out of order), so maybe that's why. So I will have to try collecting from the ticket machine at Bristol Temple Meads at lunchtime today. And if that doesn't work, I will have to goto the ticket counter and ask one of the clerks. And if that doesn't work, I'll have to contact GWR Support to hopefully get the problem resolved in time for my intended travel on 3rd and 4th January.