Does feedback to GWR get forwarded to the relevant staff members?
I experienced two absolutely excellent examples of customer service the past couple of days and am minded to write to the company, but only if it results in the people involved getting a pat on the back. If they'll never know I won't waste my time.
I experienced two absolutely excellent examples of customer service the past couple of days and am minded to write to the company, but only if it results in the people involved getting a pat on the back. If they'll never know I won't waste my time.