I just tried to get this done today at a tfl rail station and was told something about it not being possible due to waiting some sort of confirmation from their union rep. Not sure what that was about. I'll try tomorrow at a different station.
Can you say which station, please? I have someone at TfL who is keen to understand all issues.
Ive sent you a PM.
Has anyone had any success with this?
Looking at update on RDG website, what Mike said is correct. Adding the NR Only discount will be now possible at any TfL Rail or LO Station (with exemption for one or two) however its a new thing and it'll take a while before brief will be delivered to all members of staff of told stations.
I've tried at Seven Kings this afternoon as was directed to an underground station. I'll send another email to staff travel.
The girl in the TFL visitor centre at Victoria was brilliant last week when I went in to update Priv on the family Oyster cards. In and out in under 5 minutes. First day of being reopened as well..
Slight correction to that - Priv All is also for Dependants, as they are also entitled to Priv Seasons. If you put All Rail N onto a Zip Card, it won't work, as that combination isn't valid, whereas All Rail is valid
Maybe it's because it's a different station that you had better experience, when I did it years ago I was waiting for ages then told they couldn't do it this wasting my time in the end, the gateline staff sorted it in less then 5 mins.
Indeed, luck of the drawer. I tried to get mine done on the gate line at Paddington before to be told no, too busy to do that.
The gate line at Paddington has not got the best reputation.
www.raildeliverygroup.com
Worth mentioning it only applies to safeguarded staff.Once authorised by RST, take the form together with your Staff Travel Card and Oyster card to a London Underground station, where a member of staff in the booking hall can set the Privilege rate discount on your Oyster card. You will need to ask the TfL staff to set the ‘Priv All Rail’ discount for staff and child dependants and ‘Priv All Rail N’ discount for spouses/partners.
Travel on TfL
Updated – 16 June2017 This page contains details to help you understand how and where you can use your National Rail Staff Travel privileges on the Transport fo
That is already implied as only safeguarded staff get a Staff Travel Card. TOC New Entrants get a Rail Staff Leisure Card now.
That's true but I believe a lot of people are still calling it by name Staff Travel Card. Anyway, I had actually Staff Travel Card in my previous TOC regardless me being non safeguarded but obviously with all boxes crossed out.
Staff of some companies in the industry receive safeguarded benefits regardless of their start date (I believe the company pays for such benefits). They are still considered safeguarded from the point of view of travel benefits. New entrants receive a Rail Staff Leisure Card with no boxes, crossed out or otherwise.
TVM (there’s a whole row of them towards the station entrance). Just ask the ticket office some for assistance.
It was an actual Staff Travel Card with crossed out all the boxes and no one was safeguarded, yet everyone received that type of card. Last one was issued in March 2020. Then for this year they all received that new Leisure Card with a picture like in other companies.
Are you a member of a union? If so, have you tried asking your union why their union is preventing you getting discounts you're entitled to? Even better if it turns out to be the same union. Perhaps suggest that you'll withold union fees until they sort it out?
Good shout. Different union but worth a try.
I was under the impression no LO stations could. Only selected tfl rail stations - mainly on the west side. (Non safeguarded).
