There are lots of knowledgeable people on this forum so I'm hoping someone might be able to offer some advice.
In 2019 I won a competition to attend a festival in Dorset on the 2020 August Bank Holiday. Hawlfest. A festival organised by Hawkwind. There were 30 sets of flags for sale at £10 each and in one of the sets was the special festival flag. If you got that you won a £120 festival ticket.
I got the flag. After the gig, this flag had to be signed by some of the band to avoid any counterfeits. So I met some of the band backstage and got it signed. I had some photos taken and I even took photos of the merchandise stall and the competition advert on the said stall.
I've been a Hawkwind fan for some years and met them before and since.
Due to covid, the festival was cancelled and a new one arranged for this year.
They were due to hold a mini one last year for 200 of the ticket holders, for just one day. I replied saying I wouldn't be attending but looked forward to next year.
Now it's next year and one or more of the organisers, not sure who, is claiming this is a different festival and the competition doesn't count. They went on to say I had to register last year to say I would be attending and I should have a ticket number. I don't as I only have the flag.
I e-mailed last year to say I look forward to next year and that to me is good enough. I wasn't told I needed to do anything. What are my rights?
I must add, although I spent £10, the fact I got the extra flag and it is partially signed will have increased the value of the bundle. If I was to sell them, which I don't want to do, I would get more back than I spent. However, that doesn't change the fact I don't have the competition prize.
In 2019 I won a competition to attend a festival in Dorset on the 2020 August Bank Holiday. Hawlfest. A festival organised by Hawkwind. There were 30 sets of flags for sale at £10 each and in one of the sets was the special festival flag. If you got that you won a £120 festival ticket.
I got the flag. After the gig, this flag had to be signed by some of the band to avoid any counterfeits. So I met some of the band backstage and got it signed. I had some photos taken and I even took photos of the merchandise stall and the competition advert on the said stall.
I've been a Hawkwind fan for some years and met them before and since.
Due to covid, the festival was cancelled and a new one arranged for this year.
They were due to hold a mini one last year for 200 of the ticket holders, for just one day. I replied saying I wouldn't be attending but looked forward to next year.
Now it's next year and one or more of the organisers, not sure who, is claiming this is a different festival and the competition doesn't count. They went on to say I had to register last year to say I would be attending and I should have a ticket number. I don't as I only have the flag.
I e-mailed last year to say I look forward to next year and that to me is good enough. I wasn't told I needed to do anything. What are my rights?
I must add, although I spent £10, the fact I got the extra flag and it is partially signed will have increased the value of the bundle. If I was to sell them, which I don't want to do, I would get more back than I spent. However, that doesn't change the fact I don't have the competition prize.