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CrossCountry E-tickets

J

jaffa

Member
Joined
4 Nov 2010
Messages
52
I was booking a journey which involved "CrossCountry only" Advance tickets between Birmingham New St - Wolverhampton and Banbury - Leamington Spa, but it would only sell paper tickets for those legs, not e-tickets.

Would someone be able to look into these ticket flows and mark them as fulfillable to e-ticket if this is possible?

Thank you!
 
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RailUK Forums

A

Adam Williams

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2 Jan 2018
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Warks
It'd probably make the pricing manager's life easier if you could link to the specific fares on BRFares, or confirm their ticket type codes
 
paul1609

paul1609

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28 Jan 2006
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7,245
Location
Wittersham Kent
Wallsendmag said:
I've seen loads of XC flows that aren't enabled for eTickets
Click to expand...
Out of interest do e ticket require somebody to go in and manually authorise each station pair? Theres loads of Southern Coastway fares that illogically dont have etickets which as East of Bexhill as we (still) dont have keygo either is just annoying.
 
Merseysider

Merseysider

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22 Jan 2014
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Birmingham
I’ve just had a look at booking both of your journeys separately. Both are enabled for e-ticket.

For some reason, the issue arises when both are in the basket.
 
C

CyrusWuff

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20 May 2013
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4,033
Location
London
paul1609 said:
Out of interest do e ticket require somebody to go in and manually authorise each station pair? Theres loads of Southern Coastway fares that illogically dont have etickets which as East of Bexhill as we (still) dont have keygo either is just annoying.
Click to expand...
It has to be done for every product and every pair of stations.

So for Oxford - Leamington Spa, for example, CrossCountry set seven walk up ticket prices, two Seasons (Standard and First Class), Flexi Seasons, and 28 Advances, giving them 38 tickets to enable on that journey alone.

Naturally, this can result in things being overlooked until they're flagged up.
 
T

trentvalley

Member
Joined
30 Jun 2019
Messages
64
I've had a few tickets on cross country that some days e ticket are available and other days are not. One of these was Newport to Birmingham.

Wasn't bothered but I suspected at the time that it was some sort of revenue protection thing to ensure tickets were bought before travel rather that some buying it on their phone on the train or at destination if the barriers were closed at new street.
 
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