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Merseyrail to introduce Oyster-style ticketing from the Autumn

Djgr

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"Tap-and-go ticketing is to be introduced on the Merseyrail network from this Autumn.

As part of a £10m investment, passengers will be able to use a Metro Card linked to their bank account for their journeys across the Liverpool City Region. This is part of a two-stage launch, with bank cards and smart devices able to be used next year"


Lacking detail but essentially using MetroCard (yes, the card that people on here jump up and down about for having a one off £1 fee) for LCR journeys, in a similar manner to Oyster in London and South East.
 
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YorkRailFan

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Steve Rotheram, Mayor of the Liverpool City Region, announced today that tap-and-go will be arriving on the Merseyrail network.


The new tap-and-go system will accept contactless payments and will give passengers the best price for their journey. It also means they don’t need to worry about buying tickets in advance or working out which is the best ticket for their journey.

The move is part of plans to inject almost £10m in revolutionising public transport ticketing across the Liverpool City Region, reinforcing the Mayor’s commitment to provide a London-style transport system making journeys smoother, quicker and more affordable for all.

The upgrade is also designed to encourage more people out of their cars and on to buses, trains and ferries. This in turn will help to improve air quality and support the city region’s ambition to be net zero carbon by 2040, a full decade ahead of national government targets.

“Travelling on public transport should be simple, especially when it comes to how people pay for their journey. Yet, the reality is that our current ticketing system is no longer equipped to meet the demands of a growing 21st century city region like ours.

“I understand people’s frustrations about the current system and that’s why we’ve been working towards introducing a more simplified ticketing structure, but increasing public demand has meant that we’re now accelerating our plans.

“By upgrading our current paper ticketing with a new and improved smart system, we can make it easier and quicker for people to get from A to B. The tap-and-go, contactless system we’re introducing will unlock so many benefits for our region, removing the need for unnecessary queues, ensuring that no one spends more than they need to get around our region – and protecting revenue streams for further investment in improvements.

“London shows how well it can work – and I want to build a similar system in our area that makes ticketing easier, quicker and cheaper and, most importantly, works in favour of passengers, not profit.”

Steve Rotheram

Mayor of the Liverpool City Region


Plans are progressing to ensure the infrastructure and technology are in place ahead of the launch of the service.

Arriving in two phases, tap-and-go will be available at all Merseyrail stations for passengers using a Metro Card linked to their bank account from autumn this year. The second phase will launch in 2025 and see passengers able to use their bank card, or devices such as phones or watches, without the need for a MetroCard.

Passengers will need to tap in at the beginning and end of their journey to ensure a lowest price fare promise – capped daily and weekly through the smart system. They will also still be able to buy season tickets, as well as daily and return tickets from rail stations and online via the Metro Portal if they wish.

More information will be made available in the coming months.

Here's the Press Release from MerseyTravel. Very exciting news for Merseyrail, makes the system feel even more Metro like, like say the Overground or Tyne & Wear Metro once the 555s enter service.
 

LNW-GW Joint

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Merseyrail and LCR are two different things (locally-run TOC vs multiple DfT TOCs).
I'd be surprised if the initial rollout is more than just on Merseyrail.
Confirmed on the Merseyrail web site to be Northern and Wirral lines only initially:
As the Metro Mayor recently announced, Merseyrail are working in partnership with the Liverpool City Region Combined Authority to develop a tap-and-go ticketing system which will be rolled out across Merseyrail’s Northern and Wirral lines.
Phase 1 will launch in the Autumn of 2024 and will allow you to tap in and out using a MetroCard, which will be linked to your bank or credit card and take payment for the journeys you make.
The second phase will launch in 2025, and will allow you to use your bank card, or devices such as smart phones or watches, to tap in and out, without the need for a MetroCard.
 

Hadders

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It's funny how Merseyrail always seems to be about 20 years in the past. Why not straight to contactless? Metrolink did it.
My thoughts entirely. While Oyster does have its uses the world has moved on, contactless would be the way to go.
 

Merseysider

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I’ll believe it when I see it :lol: Those useless Walrus cards have been around for literally a decade and the amount of progress made in 10 years is embarrassingly crap.
 

JBuchananGB

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How do they cope with railcard discounts?
MerseyRail effectively abandoned Railcard discounts when they abolished all off-peak fares on their network, and replaced them with Daysavers and Saveaways, for which there are no discounts. Railcard discounts are now only available on Anytime fares. For some journeys it is cheaper to buy a Railcard discounted Off-Peak Return to a station off the Merseyrail network. I can't imagine I'll be wanting to use the Metro Card to pay more for my tickets than if I use my Senior Railcard.
 

TUC

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Because not everyone has a bank card or wants to use it.
Then have an Oyster-type as an alternative, but I do find it funny that some people don't trust contactless bank cards, but do trust Oyster.
 

Northerngirl

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Can't wait for the prices to double as part of the scheme, also wondering how it's going to work for stations like Upton & Heswall
 

totally

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Then have an Oyster-type as an alternative, but I do find it funny that some people don't trust contactless bank cards, but do trust Oyster.
I use Oyster when in London because it allows me to keep my more valuable cards out of sight rather than constantly waving them around as I see people doing. Plus I have my disabled railcard linked to my Oystercard to provide benefits when using pay as you go, which I cannot do at present with a contactless card.
 

gray1404

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Those people can buy a paper ticket for cash at a booking office.
Surely this will mark the end of Merseyrail booking offices. They will hardly do any as sales once contactless is accepted on Pay-G. Although Merseyrail would need to provide a TVM at every station.
 

YorkRailFan

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Can't wait for the prices to double as part of the scheme, also wondering how it's going to work for stations like Upton & Heswall
Fares are currently frozen.
but I do find it funny that some people don't trust contactless bank cards, but do trust Oyster.
Some people don't want to have the risk of their bank card being tapped too many times on the reader so they lose lots of money, far more than on Oyster as Oyster has a limit and would have less money than a bank account (in most circumstances).
 

fandroid

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Surely this will mark the end of Merseyrail booking offices. They will hardly do any as sales once contactless is accepted on Pay-G. Although Merseyrail would need to provide a TVM at every station.
If so, how are they going to fulfill TOD tickets bought from independent websites? We see a lot of people caught out by Merseyrail's failure to provide TVMs where booked tickets can be printed. Is this potentially a move to cut Merseyrail off entirely from the National Rail network?
 

Bletchleyite

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If so, how are they going to fulfill TOD tickets bought from independent websites?

TOD is going to go away within the foreseeable future anyway. Once Merseyrail start doing e-tickets, hardly anyone will want it anyway.

We see a lot of people caught out by Merseyrail's failure to provide TVMs where booked tickets can be printed. Is this potentially a move to cut Merseyrail off entirely from the National Rail network?

That's been a progressive move ever since it entered regional control. It is likely to happen at some point, or at least move closer to London Overground which might technically be National Rail but in any meaningful sense isn't.
 

Wallsendmag

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TOD is going to go away within the foreseeable future anyway. Once pigs fly, hardly anyone will want it anyway.



That's been a progressive move ever since it entered regional control. It is likely to happen at some point, or at least move closer to London Overground which might technically be National Rail but in any meaningful sense isn't.
Fixed that for you
 

mangyiscute

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That's been a progressive move ever since it entered regional control. It is likely to happen at some point, or at least move closer to London Overground which might technically be National Rail but in any meaningful sense isn't.
Although the overground at least has ticket machines which I'm pretty sure you can buy/collect tickets from like any other ticket machine, and it even offers rovers and rangers!
 

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