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Cross Country (XC) First Class service

ainsworth74

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On a double Voyager can anyone recall which first class carriage is prioritised for having a host? I sure it used to be the case that if you wanted the first class offer you had to travel one of the carriages as in the other there might not a dedicated host and would be relying on the trolley person to come through.
 
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Jimini

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On a double Voyager can anyone recall which first class carriage is prioritised for having a host? I sure it used to be the case that if you wanted the first class offer you had to travel one of the carriages as in the other there might not a dedicated host and would be relying on the trolley person to come through.

Coach A, in my experience. I've had to move out of the other set mid-journey to make the switch a few times now.
 

ainsworth74

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Well I have a reservation in A so I'll just take my seat and see what happens! Thanks all :)
 

Jimini

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Trains that reverse are not usually formed of more than one unit.

Anything on the Manchester <> Bournemouth corridor has to reverse at Reading, and some of these services operate as double sets (there's an eight car service that departed Reading not five minutes ago, for example).
 

Fadacious

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I'm currently on the Aberzance service and they very kindly declassified the coach from Birmingham but didn't tell anyone until Bristol. The catering was fine I suppose but nothing has been offered since Leeds and we definitely won't be offered anything now!
 

duffield

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I'm currently on the Aberzance service and they very kindly declassified the coach from Birmingham but didn't tell anyone until Bristol. The catering was fine I suppose but nothing has been offered since Leeds and we definitely won't be offered anything now!
At least you should get some sort of refund of the 1st class premium (that's your entitlement I believe, but whether they'll give you the whole lot back or just a fraction I have no idea).
 

trainophile

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No trolley at all when we were in 1st from Basingstoke to New Street two Fridays ago. Hardly surprising as there's no way a trolley could have got through the crush loading, so they wouldn't have sold anything to make up for what they gave away in 1st. Apparently there was a trolley joining at New Street, which wasn't much good to us. Quite disappointing, lucky we had time to visit Spoons in New Street before our connection as we were quite hungry by then.
 

cityboyben

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On the 9am from Bristol to Manchester today and catering was proactively offered both from Bristol (drinks only but I feel if you had asked for food would have served) and then again from Birmingham where we got a dedicated 1st class host. Hot/Cold Drinks, Snacks, Sandwiches & hot food, I had the bacon sandwich which was better than expected. 1st class may have been refurbished as well so looked smart and power worked. Wifi even seemed to hold a decent connection for most of the route. Having read some XC reviews this was definitely above average and made all the better due to staff being great.

(This ended up being the reason that I finally registered and posted on this forum rather than just read!)
 

800Travel

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On the 9am from Bristol to Manchester today and catering was proactively offered both from Bristol (drinks only but I feel if you had asked for food would have served) and then again from Birmingham where we got a dedicated 1st class host. Hot/Cold Drinks, Snacks, Sandwiches & hot food, I had the bacon sandwich which was better than expected. 1st class may have been refurbished as well so looked smart and power worked. Wifi even seemed to hold a decent connection for most of the route. Having read some XC reviews this was definitely above average and made all the better due to staff being great.

(This ended up being the reason that I finally registered and posted on this forum rather than just read!)
The service on cross country generally tends to be very staff dependent. I've had some fantastic hosts which in my opinion gave LNER a run for their money on occasion, but also had some very inattentive ones too.
 

cityboyben

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The service on cross country generally tends to be very staff dependent. I've had some fantastic hosts which in my opinion gave LNER a run for their money on occasion, but also had some very inattentive ones too.
Oh yes agreed, on an Avanti train now and have coach K to myself but made all the better by the 1st class hosts
 

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