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    Euston overcrowding

    Sunday evening my train disappeared from the board before its platform was announced, which was done manually after a few passengers queried it with Avanti staff. It went 15 minutes late and the coach I was in was half full despite being fully reserved. I imagine many of the passengers ended...
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    First-time user - Ticket gate etiquette at busy termini?

    Never had a problem using a wide gate. Used one yesterday because two Avanti staff were having a conversation over the narrow gate to the right of it blocking it from use while people were queueing for the rest of them on the other side.
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    CrossCountry XC Class 170 refurbishment

    101 and 112 together at Nottingham this morning 1750237204 With the picture this time! The seating is so much better on the refurbished trains,
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    Covered Bus Stations

    Walsall
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    CrossCountry's Driver Shortage

    Avanti have stepped in to replace XC for football specials between Manchester and Birmingham today
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    Stuck on Avanti Delay Repay online form, what am I doing wrong?

    I think it's rejecting it because of the hyphen not being an alphanumeric character. I think you want the number printed under the barcode, as shown in the example. That's what I put in last time I claimed.
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    Stuck on Avanti Delay Repay online form, what am I doing wrong?

    At the very top of the image, you haven't entered a reference number.
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    CrossCountry's Driver Shortage

    Four cancellations each way between Cardiff and Birmingham today (including one I had planned to take), with another turning round short at Gloucester.
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    Sudden, unannounced late night GWML closure

    Using the Elizabeth line on Saturday and Sunday, there were announcements at Custom House station, presumably others also
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    Trivia: Alliterative train services

    Wolverhampton to Walsall Birmingham New Street to Bristol Temple Meads
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    RMT Strike (Avanti) February

    The problem was they didn't - they set a precedent for previous dates but not specifically for this one. Anyway, with our original tickets now being useless, we have asked and got a full refund, and booked Superfare tickets for Saturday and Monday instead, which worked out cheaper in the end anyway.
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    RMT Strike (Avanti) February

    We booked the train tickets with Avanti back on 12 December 2024 before the strike was announced. Avanti have since said that on strike days tickets can be used a day either side. This is still the case for 16 and 23 February. We booked accommodation on Thursday because we didn't want to...
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    RMT Strike (Avanti) February

    But not 2 March? We had booked accommodation hoping to use the tickets on the days either side.
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    CrossCountry refusing to give refund

    advance but it shouldn't matter
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    CrossCountry refusing to give refund

    I had a similar experience with a cancelled CrossCountry train, all trains cancelled for an entire day between Gloucester and Birmingham back in December. Claimed delay repay, they weren't fussed that I didn't actually travel on the first possible train the next day. Don't think they even asked...
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    Avanti - changing an Advance price query

    I think you can get that now, at least that's how it reads to me at https://www.avantiwestcoast.co.uk/travel-information/strike
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    Can I reclaim spending while awaiting replacement Over-60s Oyster Card?

    I'd still ask, after all the worst that can happen is they say no.
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    Delay Repay when operator fails to get you to your ticketed destination at all

    Claim for a full refund plus some compensation (although I note you didn't pay for the taxi yourself), might have to go through Customer Services rather than a delay repay form.
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    Routeing advice Kidderminster - Hykeham via Lincoln

    Lincoln - Hykeham anytime day return is £3.70 Stagecoach don't serve Hykeham station, so depending on where you want to be, the 15/16 to North Hykeham (Newark Road) is every 10 mins, and the 9 to Whisby Road (near the Lincolnshire Road Transport Museum) is every 30 mins from Lincoln centre...

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