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    Delay repay - TOCs insisting on seeing the entire journey

    This has been making me irrationally angry over a few months. I submitted a few different delay repay claims, with different TOCs. If the ticket is for a non-stop journey on one TOC, then everything is simple and claim is usually successful. But when I try to claim within a journey that involved...
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    Delay repay - Thameslink

    Thameslink train was cancelled and I got delayed by over 2 hours. Filled in the form, got rejected on the basis that they "can't find the journey you intended to make, so we're unable to verify if any delay took place" (which of course is ironic, given that you have to find a service when you...
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    Commuter seat choices - interesting observation

    So, I commuted between Cambridge and King's Cross with mostly Great Northern and occasionally Thameslink for over three years. I'd travel at different times, usually after 9 in the morning and therefore skip the busiest times, but would often take busy trains back in the afternoon. Either way...
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    Off-peak to/from LU Zones - tube time restrictions?

    Are there any time restrictions on off peak-tickets to or from one of the London zones? The ticket I'm looking at is Oxford-LU Zones. On the return portion, the first service from Paddington that's allowed on this ticket is 9:23. Am I allowed to use the tube to actually reach Paddington in...
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    Buying a ticket after train has departed while holding another valid ticket

    So, as we all know, buying an e-ticket after boarding or after departure of the train is generally a big no-no (assuming station has appropriate ticket-selling facilities). But, imagine this scenario: passenger holds an unused ticket, which would be valid on the journey they're trying to make...
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    Stansted Airport-Cambridge with a London-Cambridge ticket - can I go via Bishop's Stortford?

    A few days ago, I flew into Stansted and was heading to Cambridge. I had the return portion of an anytime return Cambridge-London Terminals. This ticket is valid on this route, but this time I just missed the direct train to Cambridge, and the quickest alternative was to catch a train to...
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    Cambridge-Oxford period return - best options?

    I might be travelling between Cambridge and Oxford fairly regularly, potentially at peak times. There doesn't seem to be an anytime return or off-peak return on that route, but I found that for off-peak return, I can do Cambridge-Tackley (or any station up to Banbury) for £60.10 (I have a 16-25...
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    Break of journey with different routes possible

    We all know that break of journey is generally permitted, as is short stopping. On a route A-B-C-D-E I can therefore travel A-B, and then D-E on one ticket (within the validity of course). But what happens if a ticket allows for different routes? For example, Cambridge-London: can I travel...
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    Is Cambridge-Farringdon valid via Liverpool Street and Elizabeth line?

    BR Fares shows those fares marked as NOT UNDERGROUND - but surely, Elizabeth Line is not classed as Underground? When putting this to a journey planner, direct Thameslink train or Great Northern to King's Cross, then changing at St Pancras shows correct price of £39.70 (with 16-25 railcard). If...
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    Unable to get off at Berney Arms

    Last weekend, I decided to go to Berney Arms, and then cycle to Cromer. Never having been in Berney Arms, or even travelled through it, I had a look on Greater Anglia website if there's any particular area of the train I need to be in and I saw no such information. There were also no...
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    Using a different ticket to open gates

    I had a bit of a random shower thought the other day. Let's say I have a season ticket between stations A and B, but one day I instead travel from A to C, which is the opposite direction (i.e. it's not covered by my season ticket). I then buy a single/return ticket A-C, but instead of using it...
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    Delay repay when stopping short

    I have a bit of theoretical questions, although it might apply to me at some point as I finish my journeys at earlier stations fairly often. Let's say I hold a return from station A to C, travelling via B. On my return, I intend to finish my journey in B, and the cheapest way to achieve this is...
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    Can I excess to a TOC specific ticket after completing the outbound journey?

    I commute Cambridge-London daily, normally with a a regular off-peak day return which costs me £18.85 with a railcard, and then walk to work near Euston. However, on days when I need to use tube in London for whatever reason, I instead get the GA-only off-peak day Z1-6 travelcard for £19 (recent...
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    Off-peak ticket and delayed peak train

    Let's say that on a particular route, a train is off-peak if it arrives into London after 10:00. I intend to take the first off-peak train of the day, arriving London at, let's say, 10:10. However, upon arriving at the station, I notice that an earlier train has been delayed and is now expected...
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    Can I claim delay repay if I know about cancellation in advance and choose a different ticket?

    I commute daily between Cambridge and London, with an off-peak return (costs me £18.85 with a railcard). I normally go to King's Cross or St Pancras, and walk to work from there (it's closer to Euston Square, but no point in taking public transport for a such a short walk). When I woke up...
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    Huntingdon to London - valid via Cambridge?

    I commute between Cambridge and London every day on an off-peak return ticket. This week, I might have to go to Huntingdon after work. I can of course take the busway from Cambridge, but it would be much quicker to instead just travel by train from London directly to Huntingdon. I am assuming...
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    Would that be allowed?

    Let's say I want to travel from Cambridge to Tottenham Hale. As I need to be there at a specific time in the morning, I buy an advanced ticket. However, on this particular day, a ticket to Liverpool Street is actually cheaper than to Tottenham Hale (obviously travelling and stopping at Tottenham...
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    Accidentally using my return ticket in wrong order

    I commute almost daily from Cambridge to King's Cross, and buy e-tickets every day (for convenience and Nectar points!). Last week, I accidentally purchased London-Cambridge off peak return instead of Cambridge-London. I didn't notice it until the gate in Cambridge, predictably, didn't open...
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    Cambridge-Moorgate: using e-ticket on LU?

    As far as I know, the regular Cambridge-London ticket allows for tube travel between Kings Cross St Pancras and Moorgate. I commute almost daily between London and either Kings Cross or St Pancras on an off-peak day return (with a railcard, so it is more affordable than season ticket). In an...
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    Ipswich-Cambridge - not valid via Ely?

    I am looking at off-peak return tickets between Cambridge and Saxmundham which normally require a change at Ipswich. However, for the return journeys it's actually 18 minutes quicker to go Saxmundham-Ipswich-Ely-Cambridge rather than Saxmundham-Ipswich-Ely (all travel is on GA). National Rail...

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