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No - there is acceptance between Haymarket and Edinburgh Waverley, but none beyond that to Edinburgh Park (or Gateway).

Thank you for confirming. It is important you reply to the letter. I would recommend you send a reply that includes the following: - That you are sorry for what has happened - What you have learned from the incident - That you are keen to settle the matter without the need for court action -...

Okay, thank you. To confirm (regarding the most recent letter from Transpennine): 1) Have you have replied to this letter yet? 2) When did you recieve this?

This is getting a little confusing and I feel we are missing many parts of the story which we need to be able to fully advise you. We are happy to help you, but we do need you to clearly explain exactly what happened and break down the situation for us. Can you please take a few minutes to go...

Is this what you sent them by letter? This is confusing, as it doesn’t align with what you were saying earlier about an expired railcard. All you seem to say here is that you were unable to access your railcard due to the app not working on your phone. Was it a “penalty fare” you were given...

Can you please upload a copy of the letter you recieved (with personal details redacted). It’s also important to be very clear, what information have you sent them since then? Are they still awaiting a response to their letter?

Welcome to the forum. We really need a lot more information before we can offer you advice on what’s best to do next. Where were you initially spoken to, and on which date? How many times have you travelled with an expired railcard? What type of railcard was it and when did it expire? What...

Music teacher here! Have a degree in piano and an AMusTCL in theory! Currently accompanist for 2 x Local Choirs and MD for the local Am Dram society. About Grade 7 on Bass and Grade 5 on Kit. Definitely recommend it as a hobby - regardless of level it’s a universal language that can bring you...

Yes I did on 16th June but I’m still a club member as well. I noticed that the email I received from Avanti said that the deadline for redeeming was the 30th June, but on the form that it links you to it says entries need to be received for the 11th June. I’m going to give it a couple more...

I’ve taken this journey a few times - it’s an early lunch service (presumably they just load enough lunch for the journey up to Aberdeen and back). When I took it (all 3 times), it was just a deli menu. Ironic as the train I got which left over 2 hours later from Newcastle to Aberdeen the...

I am in Prague this coming Saturday (12/04) - I would like to do a trip on one of the special trains that operate in the Prague area on a Saturday. I need to be at the airport for 15:00 - is anyone aware of any good itineraries/trips I could do where I could get a special train out (even if...

Thanks - I’ve submitted a complaint so we shall see what they come back with.

My second experience of boarding at LHR and it was even worse than last time! Announced at the gate that all passengers in groups 4 and 5 would be required to check in their full size cabin bag. They are escorted through to the holding pen whilst groups 0-3 are held at the gate. The gate opens...

Thanks for the advice - I've found a similar itinerary I can use as below: 09:18 Frankfurt - Liepzig (ICE1557) 13:00 Liepzig - Dresden (RE50) Can anyone confirm - is my original seat reservation still booked on ICE1557, even though the train is now terminating in Liepzig? I presume it is but...

Not if this is properly planned for in the timetable (as achieved well in many countries) - of course this could not be achieved in the current system in the UK as the timetable does not allow for this level of allowance, but it is possible with enough of a change in process.

I was surprised this evening to recieve a text this evening worded as below: Ironically, I received this text after the platform was announced to the wider public (when already sitting on the train).

It’s interesting to see just how passionate some people are in defending what I see as a practice with little to no basis in logic. I cannot think of a single logical reason why a right time departure should be regarded as the most important metric. Many seem to be of the view that this must be...

A rather underwhelming journey from Carlisle to Euston this evening I must admit. Departed over 30 minutes late from Carlisle, and service was excellent. Drink delivered by southwaite and hot food arrived by Penrith. That was it until Preston. One more drinks run, and that was all we got. The...

This is for Saturday 05th April. Ticket type is a 1st class Super Sparpreis Europa if that makes any difference. It doesn’t mention anything about having to stick to a certain route beyond that it is (or was) only valid on the trains listed in the itinerary.

I’m booked to travel from Frankfurt hbf to Prague Hl. N early next month. I booked through Deutsche Bahn and had the following itinerary: 09:18 Frankfurt Hbf - Dresden-Neustadt (13:30) - ICE1557 15:02 Dresden-Neustadt - Praha Hl. N (17:23) - EC175 I received this email from them earlier today...