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I recommend avoiding LNER's automated Delay Repay system and emailing their Customer Service with all the facts and evidence, including the tickets and the endorsements allowing travel by LNER and see what they say.

There is a question in my mind as to which train(s) you actually caught from Paddington to Oxford. Can you confirm that you travelled on the 2248 departure? If that is the case then I would say that you have a 51 minutes claim against LNER as their late-running caused your delay. If by good...

Ormskirk was full of racegoers yesterday evening. Merseyrail was operating 6-car class 507 stock because it is more reliable than the 777 (according to the guard on the 2207 departure). In fact 507001 newly decked out in BR blue/grey livery was there. Several of the ladies enjoying the delights...

Passenger could buy ticket online and get a ToD code to use at the Formby ticket office.

I have yet to discover an online ticket retailer which will sell me a Merseytravel Saveaway or a Merseyrail Family Card, so when I want one of those I can only buy them at the Merseyrail ticket office. My most recent trip on Merseyrail, last Saturday, involved a MerseyRail Family Ticket, and two...

The original incident has been dealt with by means of a penalty fare. No further action can be taken in respect of that matter. There could be a wealth of ticket purchasing history using an entire range of discounts, but unless the TOC has some evidence that the OP actually travelled on a train...

This is what is known as a "fishing expedition". They would like you to admit to them that you have committed some crimes. This is never a very good idea. I suggest you invite them to tell you more about what they think they know. Dear sirs. In response to your email, I can confirm that on...

It is a serious matter to be ordered to attend court in a situation where you are the accused. You should consider whether the risk of being arrested for failure to attend is sufficient for you to reschedule your overseas trip.

In a separate thread, it seems a penalty has been issued to a 13 year old holder of a 16-18 daysaver, for failing to produce proof of age as required with that ticket.

As you were issued with a Penalty fare, and you paid it immediately there will be no further action, but .... your details are on the file, and if you come to their attention again, expect to be reported for prosecution. This forum is full of people who know how to get the best value journeys...

I think we have distilled the problem now. The OP usually walks to St. Pancras to catch the 10.20 HS1 service to Chatham. That day it was raining so he went to Farringdon to travel on Thameslink to St. Pancras. He started his journey on the railway system about 9.30am. But because his ticket had...

In this case the Off-peak restriction is in effect "not to arrive in London before 10.00" The 9.25 from Baldock is due in London at 10.04. So an off-peak ticket is valid. The focus should be on whether the RPI correctly issued a Penalty Fare to a person holding a valid ticket.

They could start by making some fares available onto the Metrolink. https://www.brfares.com/!!fares?orig=SOP&dest=QMH&period=20240303

I believe it to be the case that if an accredited ticket selling site or app sells you a ticket with an itinerary, and you stick to the itinerary, then the journey is valid.

Merseyrail Daysavers are normally sold on CCST stock. MerseyRail will only sell Merseytravel Saveaways onto Metrocards, but non Merseyrail ticket offices, and Northern TVMs will sell them to CCST stock. To develop the debate on pricing. Cressington to Southport is £8.10 Anytime return if bought...

Apart from MerseyRail with their own unique online version of a Daysaver, does any online ticket seller sell either the MerseyRail Daysaver or the Merseytravel Saveaway? I know you can buy the Saveaway avoiding a Metrocard at non MerseyRail ticket offices, and from Northern TVMs, but I don't...

I noticed the new white on blue illuminated sign at Southport this morning. For my most recent trip on Merseyrail I ordered my tickets from Greater Anglia, and collected them from the ticket office at Southport 2 days before travel. In other words I understand their policy and complied with it...

If you are absolutely certain the that the SD is in force, then the next thing to do is contact TfL, because all they will do is restart the proceedings at the court, knowing that you are fully aware that this is happening. You refer to receiving a TfL "fine" last year which you did not pay, and...

You have been given clear and comprehensive advice here already. We have assumed that you gave a correct name and address to the inspector when your were stopped. Now wait for the letter from TfL, and when you receive it, post a copy on here with personal details obscured. Assuming the card was...

It seems that my daughter used the 10 minute text service, which has been discontinued. Sorry to get your hopes up.