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Can someone help me figure out how to do delay repay for individual journeys on my annual season ticket for Elizabeth line services? I've had two 40 minute delays today for what should be a 30 minute journey each way. I have a national rail season ticket, as paying contactless between Reading...

Hi All, I commute daily between Reading and Culham, which requires a connection at Didcot Parkway. If I take the 18:17 service from Culham to Didcot, my options towards Reading are usually the fast 18:28 service or the stopping one at 18:39. However today there was an additional fast service...

As we approach the start of the upcoming funding for the Access for All programme next year, nominations for step-free station candidates appear to be in full swing. Particularly, while responding to a petition about step-free access in Leytonstone, the Mayor of London remarked that there were...

I have a small query regarding the step-free access work at Finsbury Park. Currently there are lifts for platforms 1-2, and from what I've seen, there will be another lift at platforms 5-6 that will connect to the Underground. My first question is: When trains call at platform 7, do doors open...

I travelled into Waterloo platform 3 yesterday off-peak and I noticed that there are two large hoardings at platforms 1-4 near the entrances to the peak hour subway. The only thing I could see through a small window in the hoardings was a large hole going beneath the platforms. Does anyone know...

Hello everyone, I am new to this forum and have a query regarding accessibility. My partner is an electric wheelchair user and we often travel to London on GTR services from Brighton. In general, there aren't many problems regarding ramp assistance at London Victoria or London Bridge, although...