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The TOC can easily track a person through a guest account using the payment method, Chiltern do seem to be one of the more persistent operators so I suspect they will chase this up, by refusing details it creates more suspicion and will increase their desire to investigate it further.

Better than a 2 car 150 though in terms of capacity

The main issue with the short forms is unavailability of turbos, meaning the 4 car 150 diagrams have to be split to cover. There's a 2 car 158 on Exmouth Paigntons today

If the railway has your ticket details then it's very easy to track you through that, if no account held then it can be traced through the payment method used, it's something that has become "bread and butter" to railway fraud departments.

Discretion can be used, but the argument would be that with no evidence of a Railcard, it should have been more than what you'd already paid, again, I've already said what I would have done and probably what would have been best practice, but it is what it is and if you do receive any...

I'd say spotting between genuine and p**s takers is almost impossible, people are far more entitled these days and are incredibly good actors.

Absolutely and it varies massively by TOC, Rail Delivery Group really need to set a standard for all TOC's to follow, on our (GWR) PF and UFN notices, there are Questions and answers on the rear of the customer copy, and it clearly states on this list that if you've forgotten your Railcard you...

From what you've said overall, I would hazard a guess that the person you encountered was a guard, sadly the training for such situations for guards isn't great at most Train Operators, revenue is a secondary duty for guards as their safety duties (rightly) take priority, but sometimes this is...

I sympathise with you, I've dealt with exactly this before, the passenger is polite, firm but fair. The member of staff, in my opinion, should have issued a notice or a report explaining that the Railcard could be produced later, they should also have explained that the excess fare that was...

Everything aside, if you have a valid Railcard then if you receive a letter or correspondence then reply with a picture of the valid Railcard, IE both parts. For forgotten railcards then I don't believe that the passenger should be charged anything at the time and personally I'll always issue a...

As others have said, the UFN was issued correctly, just to add context to the reason why a receipt, reference or anything but the actual ticket isn't accepted, its because a ticket is a bit like a £20 note, it can be used by anyone, so if you don't have it, someone else could unfortunately.

If they have a digital ticket reference then it will be easy to track you, it's up to you what you decide to do next, which train operating company was it?

I would suggest from that timescale that when the customer was asked for a ticket, they didn't have one, making the PF valid

Did you buy the ticket after the train had departed? IE did you buy it whilst you were sat on the train?

I did some stewarding for a railtour company a few years back, who used WCRC and I can say first hand that they are (were then at least) a total cowboy outfit with an ingrained culture of cutting corners, it is an absolute miracle that they haven't killed a trainload of people. Guards who sign...

When Wessex Trains refurbished the 150's they were a huge step up, adding tables and 2+2 seating.

We also used to send young kids up chimneys, down mines and drive cars without seatbelts. We learn from mistakes and experiences, yes the modern society has lost all sense of personal responsibility, but there also is a balance to be made in reducing easily avoidable risk.

As far as I'm aware, there isn't much of a backlog at the moment.

That's a very good point! :lol:

Preservationists would be better waiting for some of the GWR ones which all had extensive corrosion work done.