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I was actually on 1A41 and I have to say it was handled very well by all involved. We pulled up just before Stevenage alongside what looked like a Great Northern unit. Within 15 minutes we drew forward into Stevenage and not too long later we were informed it was terminal and that we could...

I’m not too sure about that, I’m think it might be a website issue; the reason being that I like to have a nosey around Kent before my morning commute and there are a lot of odd paths down there too. Some of them it gets right every time (being on the correct side of the train at London Bridge...

Very good point, well made! Thankyou for answering, that makes sense. Traksy was no help today either, I had a mini fright at Colton Junction when it showed the Leeds-bound track signals coming across our line then back toward Leeds while we barrelled on regardless.

I’m back with another probably inane and easily answered question, as a layman, but I couldn’t find anything on it using search: I was on the delayed 16:48 GC service from Kings Cross (KGX) to York (YRK) and we did a somewhat odd move on arrival at YRK, crossing in to platform 3. At the same...

Victoria has theirs up

Traksy reckons its on it’s way again, 32 down

A similar thing happened to me at Swanley once, waiting for the 00:53 which, at 01:11, was still showing incredibly optimistically as “on time”. SE didn’t even respond to my claim for Delay Repay; as far as they were concerned it ran to time.

… but only because I know categorically which train I booked and the timings. I have mentioned on various threads I have every sympathy with people who get fined based on misinformation; I very nearly became the victim of it myself today. I have to hot-foot back to London this afternoon so...

you do have to be very careful these days when booking these, I nearly had a similar issue the first time I was booked onto a GC service through the LNER app (simply as I was expecting the LNER app to sell me a ticket for an LNER train) and I had a panic at KX when my train appeared not to...

Having read the various tales of woe and misery when a ticket was not presented, I’d like to share my story with a much happier ending. For some reason known only to the ticket office operative at Otford Station, I was charged £180.80 for a £20.80 OTF-Zone 1-6 day travelcard, which left me...

I run a hotel; we get a lot of these now to our email. Things like: "Hi, I have a reservation at your hotel, but for some reason it has the wrong dates, how can I change the dates of my reservation? Regards" "Unfortunately, I found myself in an unfortunate situation, me and my brother recently...

This is a good thread to the casual observer - I supervise one of the hotels up at Kings Cross and will definitely be amending the advice that I dispense to guests based on the replies here. I've been playing it safe by using the official advice from the website, which states 90/ 45 mins before...

I use SouthEastern, and I tend to think they have the South Eastern market pretty well cornered.

I wholeheartedly agree but sadly this is the time we live in. I just see it as an additional insurance policy against a criminal record as, despite being on good terms with most guards on the Maid East line and trusting them to apply common sense and understanding, the 'human tennis balls' are...

Great idea, we could call it the 'Banklin' line

This won't help much except for future reference but just to add that this is a regular occurrence at my station (Otford - OTF), where the ticket office is often inexplicably closed despite being 'within hours'. On the occasions the ticket machine isn't working, I take a short video showing the...

Is there a link to this story not on the godawful Reach website?

Is there anything to query with the figures in the letter? It seems to suggest £126.60 + £60.00 in costs which doesn’t add up to the £166.60 figure quotes

This raises more questions for me, as the final leg of the journey is from Sevenoaks to Otford, which is run by Thameslink, yet I don’t appear to have a similar seat reservation coupon for this leg.

Ah, okay, thankyou all - this seems to be making a bit more sense now. The menace in me thinks I should count this as a “super coupon”, entitling me to revoke the seating rights of any one passenger and claim their seat, as I’m entirely confident nobody else travelling on the service will have a...