Avanti decide not to travel when there's a delay - how to get refund

[boyaloud]

Hi I decided not to travel as there was a delay, announced at the station. How would I go about claiming a refund for the unused advance ticket bought on Avanti website? Thanks.

 

[Wallsendmag]

Hi I decided not to travel as there was a delay, announced at the station. How would I go about claiming a refund for the unused advance ticket bought on Avanti website? Thanks.

You need to apply on the Avanti site, it's usually in My Account/My Bookings

 

[transportphoto]

You’re entitled to a full refund for an abandoned journey - if the system tries to charge an admin fee, contact Avanti.

 

[Bungle965]

Train Ticket Refunds | Ticket Info | Avanti West Coast

Got your tickets but need to change your plans? You may be entitled to a train ticket refund. Find out all about Avanti West Coast refunds online today.

www.avantiwestcoast.co.uk