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BSIP Officer/Public Transport jobs at councils

Newbiedriver

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Joined
26 Jan 2024
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21
Location
Loughborough
Hello,

I’ve seen various job roles at local councils about BSIP officers and other roles and there seems quite a few positions.

The job descriptions look really interesting but being new to the industry I don’t have experience. L

Has anyone got any tips as to what I could try and learn please as I want to establish a career. Any special experience required?

Thank you
 
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transportphoto

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Can you link to an example vacancy?
 

Newbiedriver

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26 Jan 2024
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Location
Loughborough
It was a bus service coordinator role in Birmingham that mentioned BSIP and I’ve also seen project officer jobs at SYMCA and West Yorkshire Combined Authority. How do you get experience for these type of jobs?
 
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820KDV

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14 Nov 2021
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At the keyboard
A National Bus Strategy Senior Project Officer here, so hopefully I might have a few useful thoughts.

I expect you will see quite a few vacancies for Local Transport Authority (LTA) BSIP based jobs being advertised over the next few months as the Department for Transport (DfT) has included Capacity Funding in its latest round of grants, and the focus is very much on delivering improvements from that money so staff will be in demand.

We have a National Bus Strategy Manager leading our team (a Transport Planner by training), myself doing all sorts of projects and a second person with the same title and grade as me is due to start next month, but while the title and grade are the same we have specifically employed someone with highway design qualifications as we have lots of bus stop design work to do.

In the wider unit we have a Bus Team (manager and 6 officers) which look after all the tendered bus services, large vehicle (not taxi or minibus) school transport, roadside timetable displays (including Real Time Passenger Information) and an ever increasing number of road closures and diversions. This team is about to grow by 2 staff, who will principally be looking after roadworks but with the longer term aim of them taking over one of the area coordinator roles looking after tendered and school routes in a part of the county. By starting with road works they will build a knowledge of the geography, of the network and will start working with operators, including on occasion going out and piloting drivers around diversions.

We also have a Demand Responsive Transport Team with a manager who designs new schemes and takes the longer term view, including working with us in the strategy team who is assisted by two operation controllers.

My route to where I am today was via A-levels and then a Higher National Diploma in Business and Finance (Transport and Physical Distribution). As part of that course I did two placements, one at municipal bus company, the other at a coach company which had branched out into London Transport bus contracts. After polytechnic I got a position as Senior Management Trainee with one of the (then) big bus groups before getting a job in the commercial office at my local bus company. Over the next 12 years I did a variety of commercial roles, but mainly bus and driver scheduling (roughly 165 buses, 300 staff, 12 depots/out-stations) ending up on the team which rolled out computer aided scheduling across the group.

Then, 21 years ago I moved to local authority work, and have done a variety of jobs in passenger transport to be where I am today doing the most varied and interesting role yet - and don't think that any of the previous 30+ years have been mundane or boring! The last few weeks have seen me wading, ticket sale by ticket sale, through Ticketer downloads for tendered services as we review our current network against the new revised policy we developed and was approved last year. I've also being looking at about 300 (plenty more still to do, as well) bus stop locations ordering new poles, flags and cases from our Highways colleagues. There has been a Climate Adaptation document, regular updates of our sustainable transport website, working with the Communications Team on social media campaigns for the coming year, working with the graphic designers on different versions of our basic bus stop flag design, considering our application to the local rail company's Customer and Community Investment Fund, discussion with our commercial operators on their aspirations for our latest funding plus all sorts of other project bits and pieces. Plenty to do, and lots of variety.

But don't be put off, besides the new jobs in our bus team which are aimed at training up new people, the exiting team have come from a variety of backgrounds. Yes, one came from another LTA, one was a travel agent, one was a clerk on the railway, but had previously been a biologist and some have come from outside transport and local government. Our Monitoring Officer was previously a bus driver, as was one of my previous team when he joined but who has since worked and studied hard and is now a Category Manager in the Procurement Team.

There are ways in, regardless of experience, and even those of us who have been in it all our careers are learning lots of new things. Carbon reduction, climate change, alternative fuels are all new and complex subjects I'm having to pick up - not to expert level, but to at least have a basic understanding so I can ask the right questions of our experts (internally and consultants).

It might be worth making contact with your local council's transport team and just talk to them. We all have to publish our BSIPs on our websites, and there is probably a generic email address either on the website, or within the BSIP itself, or use the council's general enquiries email / phone line to ask who to speak to. As I said above, many LTAs will be looking to add to their staff establishment, so talk to them about what you have to offer, show that you've read and understand the aims of the BSIP and ask how you can join the team. Knowledge, qualifications and experience only go so far, genuine interest and a willingness to learn are also important. And while council budgets are being stretched and central government are wanting a reorganisation of local government, the focus is very much on the bus, and all indications are that it will continue to be so. Have a conversation, your local team may be looking for staff but haven't advertised yet, or they might see the direction things are moving and garb someone who has potential.

Good luck!
 

Newbiedriver

Member
Joined
26 Jan 2024
Messages
21
Location
Loughborough
A National Bus Strategy Senior Project Officer here, so hopefully I might have a few useful thoughts.

I expect you will see quite a few vacancies for Local Transport Authority (LTA) BSIP based jobs being advertised over the next few months as the Department for Transport (DfT) has included Capacity Funding in its latest round of grants, and the focus is very much on delivering improvements from that money so staff will be in demand.

We have a National Bus Strategy Manager leading our team (a Transport Planner by training), myself doing all sorts of projects and a second person with the same title and grade as me is due to start next month, but while the title and grade are the same we have specifically employed someone with highway design qualifications as we have lots of bus stop design work to do.

In the wider unit we have a Bus Team (manager and 6 officers) which look after all the tendered bus services, large vehicle (not taxi or minibus) school transport, roadside timetable displays (including Real Time Passenger Information) and an ever increasing number of road closures and diversions. This team is about to grow by 2 staff, who will principally be looking after roadworks but with the longer term aim of them taking over one of the area coordinator roles looking after tendered and school routes in a part of the county. By starting with road works they will build a knowledge of the geography, of the network and will start working with operators, including on occasion going out and piloting drivers around diversions.

We also have a Demand Responsive Transport Team with a manager who designs new schemes and takes the longer term view, including working with us in the strategy team who is assisted by two operation controllers.

My route to where I am today was via A-levels and then a Higher National Diploma in Business and Finance (Transport and Physical Distribution). As part of that course I did two placements, one at municipal bus company, the other at a coach company which had branched out into London Transport bus contracts. After polytechnic I got a position as Senior Management Trainee with one of the (then) big bus groups before getting a job in the commercial office at my local bus company. Over the next 12 years I did a variety of commercial roles, but mainly bus and driver scheduling (roughly 165 buses, 300 staff, 12 depots/out-stations) ending up on the team which rolled out computer aided scheduling across the group.

Then, 21 years ago I moved to local authority work, and have done a variety of jobs in passenger transport to be where I am today doing the most varied and interesting role yet - and don't think that any of the previous 30+ years have been mundane or boring! The last few weeks have seen me wading, ticket sale by ticket sale, through Ticketer downloads for tendered services as we review our current network against the new revised policy we developed and was approved last year. I've also being looking at about 300 (plenty more still to do, as well) bus stop locations ordering new poles, flags and cases from our Highways colleagues. There has been a Climate Adaptation document, regular updates of our sustainable transport website, working with the Communications Team on social media campaigns for the coming year, working with the graphic designers on different versions of our basic bus stop flag design, considering our application to the local rail company's Customer and Community Investment Fund, discussion with our commercial operators on their aspirations for our latest funding plus all sorts of other project bits and pieces. Plenty to do, and lots of variety.

But don't be put off, besides the new jobs in our bus team which are aimed at training up new people, the exiting team have come from a variety of backgrounds. Yes, one came from another LTA, one was a travel agent, one was a clerk on the railway, but had previously been a biologist and some have come from outside transport and local government. Our Monitoring Officer was previously a bus driver, as was one of my previous team when he joined but who has since worked and studied hard and is now a Category Manager in the Procurement Team.

There are ways in, regardless of experience, and even those of us who have been in it all our careers are learning lots of new things. Carbon reduction, climate change, alternative fuels are all new and complex subjects I'm having to pick up - not to expert level, but to at least have a basic understanding so I can ask the right questions of our experts (internally and consultants).

It might be worth making contact with your local council's transport team and just talk to them. We all have to publish our BSIPs on our websites, and there is probably a generic email address either on the website, or within the BSIP itself, or use the council's general enquiries email / phone line to ask who to speak to. As I said above, many LTAs will be looking to add to their staff establishment, so talk to them about what you have to offer, show that you've read and understand the aims of the BSIP and ask how you can join the team. Knowledge, qualifications and experience only go so far, genuine interest and a willingness to learn are also important. And while council budgets are being stretched and central government are wanting a reorganisation of local government, the focus is very much on the bus, and all indications are that it will continue to be so. Have a conversation, your local team may be looking for staff but haven't advertised yet, or they might see the direction things are moving and garb someone who has potential.

Good luck!
Thank you for your detailed response. My experience is currently only as a driver and occasional controller but I’m keen to progress. I have a transport manager CPC too but don’t know much about local government.
 

820KDV

Member
Joined
14 Nov 2021
Messages
67
Location
At the keyboard
Thank you for your detailed response. My experience is currently only as a driver and occasional controller but I’m keen to progress. I have a transport manager CPC too but don’t know much about local government.
Having a CPC can only be to your advantage, certainly not many in my LTA have one.

Another avenue I should have mentioned yesterday, but it didn't occur to me until today when I saw "Study" in a colleague's Outlook calendar, is the Bus Centre of Excellence, which is "A place of resources, guidance and support for all those working within and around the bus sector. Whether following the franchising or the enhanced partnership model for improving local bus services, all places in the country need the right skills and capability to deliver attractive bus services as part of a net zero transport system. The Bus Centre of Excellence will help you grow your skills and understanding in order to deliver better bus services for your area." Membership is free, and is open to bus operator employees.

As for not knowing much about local government, I think it varies depending on where you are. They are, of course, political organisations, but we're pretty much left alone to do what our knowledge and experience says we should, albeit we do need to get political sign-off for strategy items, and sometimes that can involve writing Committee Reports or Officer Decision Reports to a set format, and stringent timescales. We also have to keep an eye on the political timescales too; we're due an election this spring, so no politician wants to cut or even change something when they are about to go out campaigning. Then, a new Council is often reluctant to do anything until they get established, especially if there has been a change of control, or a significant change in majority. Meanwhile the decision we feel we have to implement can get left in limbo. I also used to get criticised for thinking like a scheduler and not like a public servant, but of course a timetable which is hard to schedule is ultimately expensive to procure, however much it meets needs. But like any job, and any organisation, there are good and bad bits, and no two are alike.
 

Newbiedriver

Member
Joined
26 Jan 2024
Messages
21
Location
Loughborough
I’ve also noticed a number of jobs advertising Home to School Transport roles but again I don’t have experience apart from the contracts that the school place where I work. It seems very complex but I would like to move over to the ‘other side’ and fancy working for a council managing contracts.
 

Roger1973

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Joined
5 Jul 2020
Messages
746
Location
Berkshire
Agree with much of what 820KDV has said.

A few thoughts (I've worked for local authorities, bus operators and consultancy over the years) -

There is a shortage of people to do this sort of work - I'm aware of a few councils who advertised since BSIP started, but were unable to recruit someone experienced for what's usually been offered as a fixed term contract. Many people who got made redundant after 2010 have got other permanent jobs (either in local authority transport or something else) or have retired. Bus Centre of Excellence has latterly come along and is helping some people in / move upwards in this line of work.

There's no national standard for job titles, or qualifications required - each council will do its own thing, and while there are remnants of a 'national agreement' for pay and conditions, it's not quite as simple as that, and each council will make its own decisions what pay grade each job goes at. Some councils do things like printed / online timetables and produce roadside timetable displays, some leave that to bus operators. Likewise, some councils have a combined unit that does local bus and education transport (and sometimes social services transport as well) - sometimes in separate teams under one manager, sometimes the same staff members doing a mix of these, some councils have them completely separate.

I expect there will be vacancies advertised over the next few months, now BSIP funding for 2025/26 is confirmed, but wouldn't like to say how many will be short term contracts, as there's no certainty about funding from April 2026 on.

820KDV has mentioned proposals for reorganisation of local government - the main idea seems to be abolishing borough / district councils and putting all the functions in to county councils (where there are still two levels of local authority.) Education and public transport are county council function, but there is some speculation that to make this happen, some of the bigger shire counties will be split in two. For example, a few years ago, the existing boroughs / districts in Northamptonshire and the old county council were abolished, and two new 'unitary' councils for two halves of the county were set up. This model may become more common. I've never been through the process, so don't know how far people just transfer to a new authority, or whether everybody has to apply for new jobs with the new councils and some people find there isn't a chair left when the music stops. (Although there may be chairs left vacant if existing staff decide it's time to retire, or they don't want to move work locations.)

Another strand is the idea of more 'combined mayoral authorities' which take on the public transport function (but probably not education transport.) There's (for example) one that covers Cambridgeshire and Peterborough now, there's speculation about one that would cover Bedfordshire, Milton Keynes and maybe Northamptonshire so presumably would take over the public transport function from the existing councils there.

Depending on where you are, whether you're prepared to move, and local circumstances, all this may offer new opportunities, or may make job security a bit doubtful.

And where franchising happens, there's going to need to be more local authority staff to do contract specifications and all the monitoring / contract management.

Another strand to it is getting the hang of local authority job applications - they tend to have a standard application form (almost invariably online now - it's worth preparing answers in something like Word, then copy-paste, rather than just construct it in the online form, partly in case the whole thing crashes, and also so you've got it as a template to recycle) - and rather than just CV and brief covering letter, there's usually a 'person specification' they put out with the job description that lists essential / desirable skills and experiences they want.

Writing a supporting statement (or whatever it's called locally) that addresses each point in this is key to your application, as that's how they score people to decide who to shortlist for interview. Some people fall flat here because they are too brief, or think it's all about the CV / employment history and this is somewhere to write a couple of sentences about your hobbies and so on. Many councils have guidance on this on their recruitment sites, there's one (Greater London Authority) here. Sometimes there's a word limit, sometimes there isn't. Personally, going in to reasonable detail hasn't done me any harm. And there can be times when experience / skills from outside paid employment can be worth mentioning.

There certainly are people in local authority transport work whose career started as a driver so it's not impossible. Some local authorities can have a culture where they see themselves as 'a cut above' anyone at the operational end of things, some welcome people with real practical experience.

Best of luck.
 
Joined
1 Aug 2014
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375
When you are faced with an online form, if is worth first checking the character-count limit for the major sections - helping others, I have have seen quite severe limits that aren't mentioned until you try to save the page or move to the next section. If there is no explicit limit shown, Google "lorem ipsum generator" and produce a really long chunk of fake Latin (say 10,000 words) then paste that into the field and try to save. That will either tell you the limit, or let you iterate to work it out.

To maximise your chances of an interview, make it easy for the shortlister to score you. Don't write one long narrative and expect them to work out which experiences match which requirements. Instead, take each of the Essential requirements and write a shortened version in capitals as a heading (few systems allow bold) then explain how you meet that requirement.

Good luck
 

Roger1973

Member
Joined
5 Jul 2020
Messages
746
Location
Berkshire
Another couple of thoughts -

Many councils run their own fleet of vehicles for education / social services transport - most only run mini-buses but there are a few that run full size buses and coaches. The driving jobs tend to be part time (and often are taken as a 'semi retirement' job) but there are supervisory / management roles for these as well, and operational experience may be more relevant here. In some councils, these are part of the same department as the public transport co-ordination function, in others they are distant. And of course in the metropolitan county areas they are separate authorities, many of the London Boroughs run their own vehicles, completely separate from TFL.

Also, you mention you are / have been a driver. If you're thinking you might still do some driving at weekends if you got a council job, that may not be an option, as doing any part time work for a bus / coach operator could be seen as a conflict of interests.

Different councils will take slightly different lines on this. Driving at weekends on council contracted routes would almost certainly be against the rules. Doing occasional coach work or rail replacement that's nothing to do with the council, or one-off shuttle services to sporting events or music festivals might just be OK, but could be awkward if you're seen as having too close a relationship with one of the local operators that works in your area.
 

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