Connection time at york, 8 minutes enough?

[generaloneill]

I am getting into York station tomorrow, on the Edinburgh 0930 to York 1153 service. However I have a connection in 8 minutes, the York 1201 to Grantham 1307.

Between 1153 and 1201 is only 8 minutes, network rail have advised that the train is scheduled to arrive on platform 5, then my connection is leaving from platform 1. This, however may change on the day.

There are 4 adults and 2 kids (4 and 10) travelling. Really nervous that we will miss this train.

Minimum connection time is 8 minutes, is my train likely to get in early? And what do I do if my train is delayed, while I get on the next train with my existing ticket?

Thanks for reading.

 

[telstarbox]

What tickets have you bought? Are they "Advance" (booked train only) tickets or something else?

 

[SickyNicky]

Hello and welcome to the forum.

York has a minimum change time of 8 minutes. That means that if your itinerary has at least 8 minutes at York and your first train is delayed, you are entitled to take the next suitable train. So you don't need to worry.

If you are using tickets which are limited to a particular Train Operating Company, you do still need to travel on trains operated by the same company.

If you do happen to miss the connection at York and are on an advance purchase ticket, you may find it convenient to go to the ticket office where they will authorise you to travel on a later train (and stamp your ticket so the next guard knows what's happened), although you don't have to.

 

[telstarbox]

The next East Coast service from York to Grantham is two hours later (the 14.01) if the OP has EC-only tickets.

 

[SickyNicky]

The next East Coast service from York to Grantham is two hours later (the 14.01) if the OP has EC-only tickets.

If this were to happen, you would be entitled to a full refund (in rail travel vouchers) under the East Coast Delay Repay scheme. But in that case it's still worth checking at the ticket office because they may authorise you to travel on a different companies' trains (because of the delay you would otherwise face).

 

[IanD]

So you don't need to worry.
...
If you do happen to miss the connection at York and are on an advance purchase ticket, you may find it convenient to go to the ticket office where they will authorise you to travel on a later train (and stamp your ticket so the next guard knows what's happened), although you don't have to.

If this were to happen, you would be entitled to a full refund (in rail travel vouchers) under the East Coast Delay Repay scheme. But in that case it's still worth checking at the ticket office because they may authorise you to travel on a different companies' trains (because of the delay you would otherwise face).

Not necessarily if the train you arrive on is on time and you take too long to get to your connecting service which is part of what the OP was asking about.

(If the first train was late you would still be entitled to any compensation due under delay repay even if you were authorised to use another operator's service.)

 

[SickyNicky]

Not necessarily if the train you arrive on is on time and you take too long to get to your connecting service.

You certainly can't wonder over to the pub and have a drink, then expect to be accommodated on a later service, but if you miss the connection through no fault of your own, I would expect the ticket to be honoured on a later train.

 

[generaloneill]

Thanks for your replies, i have only been to york station pnce so im unsure of the layout. Yes they are advance tickets.
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Is there a platform map of york station?

 

[SickyNicky]

Is there a platform map of york station?

Yes, here.

 

[yorkie]

Yes:

http://www.nationalrail.co.uk/SME/html/NRE_YRK/plan.html?rtnloc=YRK

Should be cross-platform (Platform 5 to Platform 6)

Delays happen, but you have nothing to worry about, and if the delay is extensive you will be entitled to delay compensation. If you had travelled today you'd have arrived half an hour late into York, and had to change at Doncaster and arrived Grantham 1420, which would have entitled you to rail travel vouchers to the value of 100% of the cost of your single tickets.

The rail industry is pretty good for things like this, it's nothing like a taxi driver who would charge you for the delay

 

[generaloneill]

You guys are fantastic, that map is super helpful.

How do I get from platform 5 to platform 1? Underground A?

 

[Searle]

It won't be going from Platform 1 (it's certainly not long enough). The all stoppers always go from Platform 6, so it's cross platform if your train gets in on 5 (which is pretty likely), or Platform 9. You can use the underpass or the bridge if you get in on Platform 10 or 11. The bridge is situated at the very rear of the train if coming south, the underpass is middle-rear. It's do-able in 8 minutes if you don't hang around

 

[yorkie]

You guys are fantastic, that map is super helpful.

You're welcome!

How do I get from platform 5 to platform 1? Underground A?

As Searle says, Platform 1 is not long enough for your train to use it.

Unless there is serious disruption, your arriving train should be in Platform 5 (doors will open on the right hand side). Your onward train should be in Platform 6, which is just across the platform.

If disruption causes you to have to use the stairs, there are two underpasses (both have lifts*) and a footbridge.

(* The underpass at the south end of the station had 2 of the lifts out of use last Saturday)

 

[Simon11]

You guys are fantastic, that map is super helpful.

How do I get from platform 5 to platform 1? Underground A?

Download a Toc's app and you can view the live trains departing and arriving at the station with platform numbers- hopefully save a few seconds changing!

 

[bb21]

The next East Coast service from York to Grantham is two hours later (the 14.01) if the OP has EC-only tickets.

In which case the OP will be advised to take the 1229 East Coast service to Newark North Gate (1254) and change there for the 1317 service arriving Grantham at 1405.

 

[Hadders]

I needed to make the same connection at York recently on a journey from Edinburgh to Stevenage. Arrival into York was about 10 minutes late.

There were several passengers needing to make the connection and the guard contacted control and established that the 1201 departure would be held. Whilst I don't know the track layout I suspect the 'stopping' service was held to let the slightly delayed fast service go first so it wasn't further delayed behind the 'stopping service'.

Assuming the platforms are as booked then it's a simple cross platform change.

 

[generaloneill]

Hey guys, just a quick update. Getting in on platform 5 at 1153, hopefully leaving from platform 6, ill keep you posted, let you know how it goes.
--- old post above --- --- new post below ---
Yeah, was 5 to 6, took all of 3 minutes to change, only because there was no coach G, and we discovered that F and G were condensed and the reservations were all mucked up, people in the wrong seats, tickets moved and not corresponding with window and aisle numbers. Thank god its only an hour and 6 minutes, lol.

 

[bb21]

Yeah, was 5 to 6, took all of 3 minutes to change, only because there was no coach G, and we discovered that F and G were condensed and the reservations were all mucked up, people in the wrong seats, tickets moved and not corresponding with window and aisle numbers. Thank god its only an hour and 6 minutes, lol.

I assume that there is a last-minute set swap. 225's do not have a Coach G whereas HST's do.