I’ve just renewed my multi-journey annual season ticket but the ticket printed was for any permitted route and not for London zones 1-6, while this was spotted at the time the member of staff didn’t know how to fix the problem.
A couple of days later I got this sorted out at Waterloo, the value of the ticket was correct for the journey I was making. The new ticket was a changeover ticket for 11M29D the price on the ticket looks to be calculated in proportion to the original ticket but I was wondering how the delay repay calculation is made for this odd period ticket.
I know that annual season tickets are treated as 464 journeys and monthly season tickets are treated as 40 journeys. I can’t see any way of calculating the number of journeys that makes it less than 464 journeys which means that the delay repay compensation is reduced.
David
A couple of days later I got this sorted out at Waterloo, the value of the ticket was correct for the journey I was making. The new ticket was a changeover ticket for 11M29D the price on the ticket looks to be calculated in proportion to the original ticket but I was wondering how the delay repay calculation is made for this odd period ticket.
I know that annual season tickets are treated as 464 journeys and monthly season tickets are treated as 40 journeys. I can’t see any way of calculating the number of journeys that makes it less than 464 journeys which means that the delay repay compensation is reduced.
David