gingerheid
Established Member
- Joined
- 2 Apr 2006
- Messages
- 1,571
In this thread https://www.railforums.co.uk/thread...nformation-screens.180493/page-8#post-4903438, back in 2019, we started talking about GA's then new passenger information screens (spoiler: not very good / some teething problems).
Like perhaps many people I didn't use the train very much for 2 years, and didn't visit Ely or Ipswich at all. Now that I'm back to normal travel patterns I'm a bit surprised to see that the screens (and system) still have the same teething problems! They are problems that would have been entirely forgivable when the screens were first introduced to a complicated environment where you maybe couldn't foresee all the problems that might happen, but that really ought to have been fixed within a few months!
Last week I came across:
- Train in the platform at Ely being automatically announced as the following train due in a couple of minutes (tell the system to check if there's multiple trains due in a platform within a few mins and to be more careful / not announce the next train until after the departure of the previous one if so?)
- Boards on platform 3B at Ipswich showing a confusing mixture of the next long train due at platform 3 and the next short train due at platform 3B, including the monitor at the Needham end of 3(B) and alongside the short train in the platform showing the next long train (tell the last board that it's part of 3B too?)
- Automatic announcements unable to announce the destination of a train curtailed to a destination that is not a normal terminus (I think, or something similar to the same effect. Tell the system to use the intermediate stop intonation of the station name if it doesn't have an end of sentence intonation?)
Like perhaps many people I didn't use the train very much for 2 years, and didn't visit Ely or Ipswich at all. Now that I'm back to normal travel patterns I'm a bit surprised to see that the screens (and system) still have the same teething problems! They are problems that would have been entirely forgivable when the screens were first introduced to a complicated environment where you maybe couldn't foresee all the problems that might happen, but that really ought to have been fixed within a few months!
Last week I came across:
- Train in the platform at Ely being automatically announced as the following train due in a couple of minutes (tell the system to check if there's multiple trains due in a platform within a few mins and to be more careful / not announce the next train until after the departure of the previous one if so?)
- Boards on platform 3B at Ipswich showing a confusing mixture of the next long train due at platform 3 and the next short train due at platform 3B, including the monitor at the Needham end of 3(B) and alongside the short train in the platform showing the next long train (tell the last board that it's part of 3B too?)
- Automatic announcements unable to announce the destination of a train curtailed to a destination that is not a normal terminus (I think, or something similar to the same effect. Tell the system to use the intermediate stop intonation of the station name if it doesn't have an end of sentence intonation?)