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GWML - signal fault at Twyford (21 April)

Horizon22

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Umm maybe a power problem at TVSC feeding the interlockings?

Think it was more physical infrastructure but probably find out more in the coming hours. As I said up thread though, I'd imagine GWR will be highly disrupted until end of service, with shortforms tomorrow.
 
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D1537

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Not sure whether 1A86 Plymouth-Paddington has been evacuated and road transport arranged, but it's been at Newbury Racecourse for nearly 4 hours now (and it was 54 late when it arrived there).

Edit: and as I type that, it's just started moving, 282 late.
 
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infobleep

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Is this being reported in the national press at all or is the fact its a bank Holiday have an impact?

One thing I do know, it is affecting trains on the North Downs Line and GWR have no made no comment. They are correctly updating the journey planners with the cancellations at least.

It isn't mentioned in the disruption page though and there is no ticket acceptance. Perhaps they don't have time to deal with it.

However, GWR do talk of wanting to improve the line, which os why I'm making something of this.

After the 18:59 Gatick Airport to Reading service left, the next two trains were cancelled and the 20:29 started short at Redhill. Not a viable service unless you are able to catch the 20:19.

The first cancellation was due to a problem under investigation. The next two trains, was due to staff being delayed due to disruption. I previously wrote displacement but then realised that isn't the same thing.

I checked how the trains were doing around 19:30 and there was nothing to say the 20:29 was disrupted, so I didn't aim for the 19:56 from Haywards Heath but the 20:12, as less hanging around. The 20:12 gives me 6 minutes at Gatwick Airport to change platforms. That's under 10 minutes but more than enough for a regular traveller.

When I got to Gatwick Airport at 20:23 and then crossed to platform 1, I saw it was cancelled. I had to look at the summery screen as it wasn't showing anywhere else.

Should they allow the 21:30 to depart Gatwick that will be the first train in 2 hours 31 minutes.

Fortunately I'm using a not via London ticket so I didn't need to hang around to see if the 21:30 would even run.

As I didn't allow the official 10 minute connection, I wouldn't be able to claim I would be delayed by an hour as officially I would be connection on to the 21:30!

The amount of time I save over all getting the 20:12 from Haywards Heath than the 19:56, which would lead to a 20 minute connection, time every time, outweighs the occasional disruption such as this. In 5 journeys I've made up the disruption time, by only allowing 6 minutes.
 
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Ashley Hill

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Not sure whether 1A86 Plymouth-Paddington has been evacuated and road transport arranged, but it's been at Newbury Racecourse for nearly 4 hours now (and it was 54 late when it arrived there).

Edit: and as I type that, it's just started moving, 282 late.
According to open train times 1A86 is now running Theale to Westbury and has just passed Lavington.
 

800001

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Is this being reported in the national press at all or is the fact its a bank Holiday have an impact?

One thing I do know, it is affecting trains on the North Downs Line and GWR have no made no comment. They are correctly updating the journey planners with the cancellations at least.

It isn't mentioned in the disruption page though and there is no ticket acceptance. Perhaps they don't have time to deal with it.

However, GWR do talk of wanting to improve the line, which os why I'm making something of this.

After the 18:59 Gatick Airport to Reading service left, the next two trains were cancelled and the 20:29 started short at Redhill. Not a viable service unless you are able to catch the 20:19.

The first cancellation was due to a problem under investigation. The next two trains, was due to staff displacement.

I checked how the trains were doing around 19:30 and there was nothing to say the 20:29 was disrupted, so I didn't aim for the 19:56 from Haywards Heath but the 20:12, as less hanging around. The 20:12 gives me 6 minutes at Gatwick Airport to change platforms. That's under 10 minutes but more than enough for a regular traveller.

When I got to Gatwick Airport at 20:23 and then crossed to platform 1, I saw it was cancelled. I had to look at the summery screen as it wasn't showing anywhere else.

Should they allow the 21:30 to depart Gatwick that will be the first train in 2 hours 31 minutes.

Fortunately I'm using a not via London ticket so I didn't need to hang around to see if the 21:30 would even run.

As I didn't allow the official 10 minute connection, I wouldn't be able to claim I would be delayed by an hour as officially I would be connection on to the 21:30!

The amount of time I save over all getting the 20:12 from Haywards Heath than the 19:56, which would lead to a 20 minute connection, time every time, outweighs the occasional disruption such as this.
Second article on The Sun website (link below)

HUNDREDS of passengers have been left stranded after travel chaos at Paddington Station on Easter Monday.

All trains at the busy travel hub have been cancelled due to signalling issue.
 

317362

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Best wishes to travellers and staff. To add to the North Downs comment above, all trains Bedwyn-Hungerford-Newbury cancelled since early evening. No posting of a disruption on this service on the GWR page. Nothing on the station page within app. Glad I wasn't aiming for my usual train this evening.

As an aside, St Ives branch also suspended.
 

infobleep

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Best wishes to travellers and staff. To add to the North Downs comment above, all trains Bedwyn-Hungerford-Newbury cancelled since early evening. No posting of a disruption on this service on the GWR page. Nothing on the station page within app. Glad I wasn't aiming for my usual train this evening.

As an aside, St Ives branch also suspended.
The Bedwyn is even worse. At least the 21:30 from Gatwick Airport looks fairly certain to be running now.

They also contact offer any advice online as it is gone 19:00. It's like the old days when people had to speak to staff at stations or phone up. There is the information help points but I not found them to be so helpful and during major disruption.
 
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800001

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That's good. The BBC aren't covering it, but it is a bank holiday and I appreciate they would have less staff working on a bank Holiday. At least I assume they do.
Also Daily Express

Trains were cancelled or delayed at London's Paddington railway station, affecting hundreds of passengers following a "significant signalling fault". The issue was between Reading and Twyford with Network Rail teams on site working to resolve the issue
 

sh24

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According to open train times 1A86 is now running Theale to Westbury and has just passed Lavington.

Looks like 1A86 took passengers back to Westbury and is now ECS to Stoke Gifford.

Last connection from Exeter to Plymouth is cancelled. Will this be magically reinstated or one of the following:

a) the -2 connection to the CX held
b) a bus
c) a taxi
 

infobleep

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In times of disruption like this, i wonder how many unanswered posts, formerly known as tweets, lead in the GWR_help system, which they use to manage their X, formerlly known as Twitter, account. No point in answer them tomorrow obviously, but I'm sure plenty of people forget or don't read the notice saying they don't respond after 19:00, and they can't stop you posting.
 

heart-of-wessex

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I was on 1C20 Padd - Weston going to Bath for connection to Trowbridge on 1st Advanced, stopped at Twyford for a fair amount of time the plan was to release doors there too but don't think that happened, then sat at Reading where updates became tickets would be accepted for travel tomorrow.

I shaved a bit of time off by travelling via Melksham with a +5 at Chippenham, rather than going via Bath considering booked connection at Bath was well out the window
 

Class 317

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Have to say the guard I on the 20:10 Guildford to Reading was excellent in going round to offer what advice and reassurance he could to those travelling beyond Reading.

Yes I have sent an email to let GWR know.
 

David Burrows

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That's good. The BBC aren't covering it, but it is a bank holiday and I appreciate they would have less staff working on a bank Holiday. At least I assume they do.
BBC not covered in on TV at least probably due to death of Pope. That was the only item on the 'main' 6.00pm news on BBC1. Presumably nothing else has happened in the world today, so a travel problem in a part of the UK stood no chance of a mention.
 

800001

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BBC not covered in on TV at least probably due to death of Pope. That was the only item on the 'main' 6.00pm news on BBC1. Presumably nothing else has happened in the world today, so a travel problem in a part of the UK stood no chance of a mention.
They could cover it on website though…..
 

infobleep

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Have to say the guard I on the 20:10 Guildford to Reading was excellent in going round to offer what advice and reassurance he could to those travelling beyond Reading.

Yes I have sent an email to let GWR know.
That is good. The 22:30 is also starting short from Redhill. There wasn't posted online until after the seevuce rhat makes it up departed Guildford 25 minutes late. It was either in-between there and Gomshall or after Gomshall.

This one is delayed due to a fault with the signalling system. I don't know if the issue is affecting North Downs Line lines into Reading as well as those through Tywford or it is just that staff need to use other trains in order to crew the North Downs Line services.

As for the final train of the nifht from Gatwick Airporr, 23:34, that is cancelled due to a shortage of train crew. At lesst there is so advanced warning of this.

No advice on National Rail Enquires. In theory staff at stations should help but some are unstaffed.

They could cover it on website though…..
It isn't the first time the BBC have ignored a major incident.

I think this is probably more major than the disruption they did cover live online on one Friday in the last few months.
 
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Silverlinky

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I was sat at Bristol TM for a while, had intended to catch the 1730 to Didcot and got there at 1720 to find the 1630 and 1700 had not left. Eventually the 1730 left over an hour late but only ran to Swindon. Bath Spa was packed and they all got on only to all get off again when they found out it wasn't going any further than Swindon.
We got to Swindon to find nothing moving, no staff knew anything and no replacement transport was being provided anywhere. Many many people on the platforms and outside the station, GWR staff giving out little bottles of water.
Got a taxi in the end from Swindon to Didcot (£70), saw others getting taxis to Reading, Oxford, Twickenham!

Not a great Bank Holiday on GWR!
 

JN114

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There was an unrelated, operational incident on the Gatwick line.

In theory it shouldn’t be directly affected by the signalling failure (which only involved Reading “main” station); but traincrew do interwork off the mainline for Gatwicks.
 

infobleep

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There was an unrelated, operational incident on the Gatwick line.

In theory it shouldn’t be directly affected by the signalling failure (which only involved Reading “main” station); but traincrew do interwork off the mainline for Gatwicks.
Thanks for confirming that. That really did deserve a dosruption notice then, but appreciate if their isn't enough staff, they might not have time.

I did also wonder if the traincrew interworked off the mainline.
 

heart-of-wessex

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Have to say the guard I on the 20:10 Guildford to Reading was excellent in going round to offer what advice and reassurance he could to those travelling beyond Reading.

Yes I have sent an email to let GWR know.

When we were sat at Reading for a couple of hours we had 5 minute updates from the guard mostly telling us there was no further information from control, but as time got on was informing us we had the option of staying put and seeing what happens or cancelling travel plans and travelling tomorrow, and keep the tickets and going on the delay repay website.

When we did finally go, First Class was declassified for rest of journey and was full and standing in Coach J
 

Horizon22

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Signalling all restored this morning but the engineering works at Acton have overrun by several hours. Contingency plans imposed as still only 2 lines (Main) available.
 

sh24

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Last connection from Exeter to Plymouth is cancelled. Will this be magically reinstated or one of the following:

a) the -2 connection to the CX held
b) a bus
c) a taxi

The answer was C, sorted very promptly by the GWR staff. So frustrating though, the XC could easily have been held. Roll on GBR and the incentive to think in a total system manner.
 

voyagerdude220

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The answer was C, sorted very promptly by the GWR staff. So frustrating though, the XC could easily have been held. Roll on GBR and the incentive to think in a total system manner.
I wonder if the fine for holding the Voyager for say 5 minutes would have been bigger than the cost of ordering everyone taxis.
 

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