flythetube
Member
Ok, so full circumstances not entirely known but this afternoon whiist travelling on Route 93 (Running No. 4), direction NORTH CHEAM, a school party wished to board between Tibbets Corner and Wimbledon War Memorial but the driver refused them travel.
Plenty of seats available.
When we get to Wimbledon Hill, again, another School Party wished to board and again was refused and again plenty of seats on board.
Teachers were remonstrating with the driver and passengers also remonstrating with the driver all to no avail.
It may have been that neither party had obtained tickets through the regimented School Party Travel Scheme and under that scheme anyone under 18 is considered a Child and all those over thus an Adult.
10 Chiidren allowed per adult according to the SPTS Terms & Conditions.
School Parties at both locations were of Primary School age with a ratio of 6 children per adult.
Rang Tfl Customer Services whose stance was if they don’t have tickets from the scheme then they will allow travel at the ratio of 4 children per adult, which just seems like CS rep is using family travel as the guidance.
The kids travel free on London Buse whatever the circumstances so apart from all the regulations associated with the scheme, should not common sense and discretion come into play here?
I suspect they were all headed to the Wimbledon Polka Kids theatre for something and this could have caused them to be late and missing the start of a performance.
Plus the kids will have a negative view of bus travel telling their parents or carers that they were not allowed on the bus (well that one).
Any Tfl Bus Drivers have guidance or experiences of conveying School Parties whether as part of the scheme or not?
Who is right?
Who is wrong here?
Plenty of seats available.
When we get to Wimbledon Hill, again, another School Party wished to board and again was refused and again plenty of seats on board.
Teachers were remonstrating with the driver and passengers also remonstrating with the driver all to no avail.
It may have been that neither party had obtained tickets through the regimented School Party Travel Scheme and under that scheme anyone under 18 is considered a Child and all those over thus an Adult.
10 Chiidren allowed per adult according to the SPTS Terms & Conditions.
School Parties at both locations were of Primary School age with a ratio of 6 children per adult.
Rang Tfl Customer Services whose stance was if they don’t have tickets from the scheme then they will allow travel at the ratio of 4 children per adult, which just seems like CS rep is using family travel as the guidance.
The kids travel free on London Buse whatever the circumstances so apart from all the regulations associated with the scheme, should not common sense and discretion come into play here?
I suspect they were all headed to the Wimbledon Polka Kids theatre for something and this could have caused them to be late and missing the start of a performance.
Plus the kids will have a negative view of bus travel telling their parents or carers that they were not allowed on the bus (well that one).
Any Tfl Bus Drivers have guidance or experiences of conveying School Parties whether as part of the scheme or not?
Who is right?
Who is wrong here?