Good afternoon everyone,
It's been recommended i post of this forum for a bit of advice. So, quick summary, my wife travels on the train between Durham and Newcastle every day. She has a Trans Pennine Express weekly ticket.
The other day she boarded the train as normal and noticed once it set off that she'd actually got on a Cross Country train. The next station is Newcastle anyway so it's not as if she can get off the train at the next stop!
Not a problem, she'll just get a single when the conductor comes along.
The conductor duely arrives to check her ticket, and she says she's got on the wrong train and would like to buy a single.
She goes to pay and, horror of horrors, her bank card is declined (she'd had a few problems with this card recently with the chip).
As she now has no means of paying, her details are taken, including phone number and address. They ask if she has something to confirm her address, she shows them her provisional driving licence which is years old and has an old address on. As the conductor is writing this address down my wife points out that it's the wrong address, and manages to find an invoice in her work bag with the correct address on.
The conductor takes her (correct) address and leaves her be.
This was 3 days ago.
My wife is now worried sick that she's in deep trouble and is going spare waiting for a letter to arrive.
Now, dear readers, I know that the likely outcome of this is one of two things:
1 - A letter arrives saying no action will be taken
2 - A letter arrives asking to pay a fine
Unfortunately, my wife has been googling the issue and is now convinced she's going to be prosecuted and end up with a criminal record which will show up on her CRB check and she'll lose her job.
From my point of view, she made an attempt to pay after realising her mistake, couldn't pay, gave details, will likely be fined.
Can someone please put her mind at rest and explain what the likely outcome of all of this is?
It's been recommended i post of this forum for a bit of advice. So, quick summary, my wife travels on the train between Durham and Newcastle every day. She has a Trans Pennine Express weekly ticket.
The other day she boarded the train as normal and noticed once it set off that she'd actually got on a Cross Country train. The next station is Newcastle anyway so it's not as if she can get off the train at the next stop!
Not a problem, she'll just get a single when the conductor comes along.
The conductor duely arrives to check her ticket, and she says she's got on the wrong train and would like to buy a single.
She goes to pay and, horror of horrors, her bank card is declined (she'd had a few problems with this card recently with the chip).
As she now has no means of paying, her details are taken, including phone number and address. They ask if she has something to confirm her address, she shows them her provisional driving licence which is years old and has an old address on. As the conductor is writing this address down my wife points out that it's the wrong address, and manages to find an invoice in her work bag with the correct address on.
The conductor takes her (correct) address and leaves her be.
This was 3 days ago.
My wife is now worried sick that she's in deep trouble and is going spare waiting for a letter to arrive.
Now, dear readers, I know that the likely outcome of this is one of two things:
1 - A letter arrives saying no action will be taken
2 - A letter arrives asking to pay a fine
Unfortunately, my wife has been googling the issue and is now convinced she's going to be prosecuted and end up with a criminal record which will show up on her CRB check and she'll lose her job.
From my point of view, she made an attempt to pay after realising her mistake, couldn't pay, gave details, will likely be fined.
Can someone please put her mind at rest and explain what the likely outcome of all of this is?
