Javing received incorrect information from GWR on Twitter, I bought a ticket from Reading to Cornwall and when at Paddington Station was told i needed to purchase an additional fare from West Drayton to Reading.
The ticket office sold me a single ticket, so I'm now trying to purchase the return from Reading to West Drayton but to travel to Paddington.
From what I've read, one needs a boundary or extension ticket. I cannot find any information covering travel from Boundary 6 to London stations.
Can someone please tell me if a Boundary ticket is the same as an extension ticket?
What must I request at the local station in Cornwall, which i hope is staffed?
Also why is there so much confusion regarding the Conditions of Travel for Freedom Pass holders and why can't the extension ticket be purchased online?
I know I can take the Elizabeth Line from Reading to Paddington for free, but it will get me into London over an hour later, so I would rather pay the additional fare to West Drayton.
The ticket office sold me a single ticket, so I'm now trying to purchase the return from Reading to West Drayton but to travel to Paddington.
From what I've read, one needs a boundary or extension ticket. I cannot find any information covering travel from Boundary 6 to London stations.
Can someone please tell me if a Boundary ticket is the same as an extension ticket?
What must I request at the local station in Cornwall, which i hope is staffed?
Also why is there so much confusion regarding the Conditions of Travel for Freedom Pass holders and why can't the extension ticket be purchased online?
I know I can take the Elizabeth Line from Reading to Paddington for free, but it will get me into London over an hour later, so I would rather pay the additional fare to West Drayton.
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