Kath123
Member
Hi I am a visually impaired adult.
I just wanted to ask a question though I’m not sure anyone here will know the answer.
At Yeovil Pen Mill station two platforms are used. The one near the Ticket Office and which can be accessed step free is usually where the train comes in if it is going in the Bristol/Gloucester direction.
The other platform has to be accessed by a stepped footbridge and trains going in the Weymouth direction usually come in on this platform meaning you also have to cross the bridge to exit the station if you get off one of those trains.
However on Wednesday I had a nice surprise (which I have had rarely before) where I was returning back from Bristol so expecting to come in on the platform where I’d have to cross the stepped footbridge to exit the station but to my joy the train came in the Ticket Office side instead so I didn’t have to cross the bridge.
This happens rarely but i am wondering why it happens? Who decides which platform the train comes in on what side and to change from the normal routine. Why would they do this?
I know they won’t be able to make a change just for me but it would be much easier if all trains could just come in on the platform the Ticket Office side all the time.
Thanks to anyone who can provide any insight.
I just wanted to ask a question though I’m not sure anyone here will know the answer.
At Yeovil Pen Mill station two platforms are used. The one near the Ticket Office and which can be accessed step free is usually where the train comes in if it is going in the Bristol/Gloucester direction.
The other platform has to be accessed by a stepped footbridge and trains going in the Weymouth direction usually come in on this platform meaning you also have to cross the bridge to exit the station if you get off one of those trains.
However on Wednesday I had a nice surprise (which I have had rarely before) where I was returning back from Bristol so expecting to come in on the platform where I’d have to cross the stepped footbridge to exit the station but to my joy the train came in the Ticket Office side instead so I didn’t have to cross the bridge.
This happens rarely but i am wondering why it happens? Who decides which platform the train comes in on what side and to change from the normal routine. Why would they do this?
I know they won’t be able to make a change just for me but it would be much easier if all trains could just come in on the platform the Ticket Office side all the time.
Thanks to anyone who can provide any insight.