onbekend63
New Member
I was on a train from Aberystwyth where I study to Harlech a few weeks ago and an inspector pointed out that I had a railcard ticket, but it turns out my railcard has been expired for a few months. I didn’t realise my railcard was expired and I don't check my stuff on Trainline regularly since I don't use it often. He took my details down and said I’d get a letter in the mail.
Yes, it was my mistake and now I got a letter from Transport Investigations Limited that sounds really serious. I’m an overseas student and won’t even be in The UK for very long.
I called up the number that Transport for Wales gave me for the investigators earlier to ask a few things. They also said they might be investigating other trips I made and I’m starting to get worried because I now know that my railcard was expired when I previously took another trip from Aberystwyth to Birmingham 2 months ago. The investigating company knows how long my railcard has been expired for and I don’t know how this will play out.
I didn't mean to buy tickets with the railcard price - I genuinely didn’t realise that mine had expired. I've received the letter from TIL giving me an opportunity to explain what happened. They've only asked me about my most recent trip to Harlech, but I’m not sure if I should also come clean about my trip to Birmingham on the railcard ticket or not.
On one hand, I don’t want to seem dishonest because it really was an honest mistake or seem as if I'm trying to hide more things if I don't admit about my Birmingham trip. On the other hand, I'm scared about admitting to this because I really don’t want to have a criminal record because of accidentally paying the wrong ticket twice, and given that this happened twice, I don't want to seem as if I did this intentionally. I am also worried that if I don't bring this up earlier, this might still be something they bring up in their next replies to me. I want to solve this issue quick as I won't be here for very long and have plans in the coming weeks. I don't want my plans to be affected by this. What should I do; in my explanation letter, should I admit that I also took a trip to Birmingham (and offer to pay the full price for that trip too) or just explain why I didn’t have a valid railcard for my ticket to Harlech?
tldr; I bought tickets for two trips on Trainline without realising I was using an expired railcard. I'm being investigated for one trip - should I come clean about the other in my explanation letter?
Yes, it was my mistake and now I got a letter from Transport Investigations Limited that sounds really serious. I’m an overseas student and won’t even be in The UK for very long.
I called up the number that Transport for Wales gave me for the investigators earlier to ask a few things. They also said they might be investigating other trips I made and I’m starting to get worried because I now know that my railcard was expired when I previously took another trip from Aberystwyth to Birmingham 2 months ago. The investigating company knows how long my railcard has been expired for and I don’t know how this will play out.
I didn't mean to buy tickets with the railcard price - I genuinely didn’t realise that mine had expired. I've received the letter from TIL giving me an opportunity to explain what happened. They've only asked me about my most recent trip to Harlech, but I’m not sure if I should also come clean about my trip to Birmingham on the railcard ticket or not.
On one hand, I don’t want to seem dishonest because it really was an honest mistake or seem as if I'm trying to hide more things if I don't admit about my Birmingham trip. On the other hand, I'm scared about admitting to this because I really don’t want to have a criminal record because of accidentally paying the wrong ticket twice, and given that this happened twice, I don't want to seem as if I did this intentionally. I am also worried that if I don't bring this up earlier, this might still be something they bring up in their next replies to me. I want to solve this issue quick as I won't be here for very long and have plans in the coming weeks. I don't want my plans to be affected by this. What should I do; in my explanation letter, should I admit that I also took a trip to Birmingham (and offer to pay the full price for that trip too) or just explain why I didn’t have a valid railcard for my ticket to Harlech?
tldr; I bought tickets for two trips on Trainline without realising I was using an expired railcard. I'm being investigated for one trip - should I come clean about the other in my explanation letter?