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Rail summons with Transport for Wales

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onbekend63

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I was on a train from Aberystwyth where I study to Harlech a few weeks ago and an inspector pointed out that I had a railcard ticket, but it turns out my railcard has been expired for a few months. I didn’t realise my railcard was expired and I don't check my stuff on Trainline regularly since I don't use it often. He took my details down and said I’d get a letter in the mail.

Yes, it was my mistake and now I got a letter from Transport Investigations Limited that sounds really serious. I’m an overseas student and won’t even be in The UK for very long.

I called up the number that Transport for Wales gave me for the investigators earlier to ask a few things. They also said they might be investigating other trips I made and I’m starting to get worried because I now know that my railcard was expired when I previously took another trip from Aberystwyth to Birmingham 2 months ago. The investigating company knows how long my railcard has been expired for and I don’t know how this will play out.

I didn't mean to buy tickets with the railcard price - I genuinely didn’t realise that mine had expired. I've received the letter from TIL giving me an opportunity to explain what happened. They've only asked me about my most recent trip to Harlech, but I’m not sure if I should also come clean about my trip to Birmingham on the railcard ticket or not.

On one hand, I don’t want to seem dishonest because it really was an honest mistake or seem as if I'm trying to hide more things if I don't admit about my Birmingham trip. On the other hand, I'm scared about admitting to this because I really don’t want to have a criminal record because of accidentally paying the wrong ticket twice, and given that this happened twice, I don't want to seem as if I did this intentionally. I am also worried that if I don't bring this up earlier, this might still be something they bring up in their next replies to me. I want to solve this issue quick as I won't be here for very long and have plans in the coming weeks. I don't want my plans to be affected by this. What should I do; in my explanation letter, should I admit that I also took a trip to Birmingham (and offer to pay the full price for that trip too) or just explain why I didn’t have a valid railcard for my ticket to Harlech?

tldr; I bought tickets for two trips on Trainline without realising I was using an expired railcard. I'm being investigated for one trip - should I come clean about the other in my explanation letter?
 
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AlterEgo

Verified Rep - Wingin' It! Paul Lucas
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Have you actually received a summons? Please upload all paperwork you have received witht your personal details removed. It's important we know exactly which stage you are at.
 

greyman42

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Joined
14 Aug 2017
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5,284
I was on a train from Aberystwyth where I study to Harlech a few weeks ago and an inspector pointed out that I had a railcard ticket, but it turns out my railcard has been expired for a few months. I didn’t realise my railcard was expired and I don't check my stuff on Trainline regularly since I don't use it often. He took my details down and said I’d get a letter in the mail.

Yes, it was my mistake and now I got a letter from Transport Investigations Limited that sounds really serious. I’m an overseas student and won’t even be in The UK for very long.

I called up the number that Transport for Wales gave me for the investigators earlier to ask a few things. They also said they might be investigating other trips I made and I’m starting to get worried because I now know that my railcard was expired when I previously took another trip from Aberystwyth to Birmingham 2 months ago. The investigating company knows how long my railcard has been expired for and I don’t know how this will play out.

I didn't mean to buy tickets with the railcard price - I genuinely didn’t realise that mine had expired. I've received the letter from TIL giving me an opportunity to explain what happened. They've only asked me about my most recent trip to Harlech, but I’m not sure if I should also come clean about my trip to Birmingham on the railcard ticket or not.

On one hand, I don’t want to seem dishonest because it really was an honest mistake or seem as if I'm trying to hide more things if I don't admit about my Birmingham trip. On the other hand, I'm scared about admitting to this because I really don’t want to have a criminal record because of accidentally paying the wrong ticket twice, and given that this happened twice, I don't want to seem as if I did this intentionally. I am also worried that if I don't bring this up earlier, this might still be something they bring up in their next replies to me. I want to solve this issue quick as I won't be here for very long and have plans in the coming weeks. I don't want my plans to be affected by this. What should I do; in my explanation letter, should I admit that I also took a trip to Birmingham (and offer to pay the full price for that trip too) or just explain why I didn’t have a valid railcard for my ticket to Harlech?

tldr; I bought tickets for two trips on Trainline without realising I was using an expired railcard. I'm being investigated for one trip - should I come clean about the other in my explanation letter?
So if they check your travel history they will only find two journeys using your expired railcard, or is there more?
 

SuspectUsual

Established Member
Joined
11 Jul 2018
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5,165
I didn't mean to buy tickets with the railcard price - I genuinely didn’t realise that mine had expired

This is a confusing sentence; both parts can’t be true at the same time

Either:

(1) you didn’t mean to buy tickets with the railcard price - ie you realise it had expired and you should have paid full price - but did because as we have seen repeatedly with other cases it stays selected on the Trainline app

or

(2) you didn’t realise the railcard had expired so did deliberately select a railcard discounted fare because you genuinely thought you were entitled to it

I suspect you mean (2), but you’ll need to be really clear in any letter you send
 

WesternLancer

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12 Apr 2019
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10,687
As an aside I would think that including in any letter the point that you soon intend to leave the UK might hasten the chances of a settlement out of court if they realise that taking people to court who have left the UK (presumably long term) isn't likely to increases the chances of them getting any money from the OP to put the matter right.
 

Mcr Warrior

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I’m an overseas student and won’t even be in The UK for very long.
What potentially are the (worst case scenario) consequences for the OP if they were to leave the UK without the matter being resolved to TfW's satisfaction?
 

WesternLancer

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10,687
I'm sure if given the correct contact details abroad (e-mail and postal address aboard) the train company / TIL would presumably correspond with them overseas in some effort to conclude matters and get some money from the OP in respect of the tickets that they deem invalid.
 

island

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What potentially are the (worst case scenario) consequences for the OP if they were to leave the UK without the matter being resolved to TfW's satisfaction?
  • Prosecution
  • Case found proved in absence
  • Fine issued
  • Bailiffs call at the provided address to obtain payment of the fine/seize goods, causing inconvenience to the residents (who will be expected to prove the offender is no longer there)
  • Any UK bank account the offender has could be frozen and funds seized
  • Warrant for arrest could be issued which would pop up if/when the offender returns to the jurisdiction
 
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