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Southeastern prosecution letter response - fast advice needed!

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sigh

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Brighton
Hi all,
To keep it brief and honest: I was stopped at London Bridge for failing to buy a full ticket from my home station to London Bridge (I bought two cheaper tickets instead). I immediately admitted what I did and was co-operative with staff members. I of course felt terrible immediately, and have absolutely no intention of doing it again. Annoyingly, I was told that they would also contact me by email/phone as well as by letter, so in the ~two weeks after thought I was okay not asking flatmates to check my mail. Anyway, I have returned home and seen that I received 'provisionally authorised for prosecution' letter, and it gives me only a couple of days to respond.

Some context: I'm a student who doesn't have loads of money. When asked I told them this. I get the train about 4 times a week for short journeys and always pay the full fare. However, I travel up to London fairly regularly (every couple of weekends). I have done what I got caught for before; going through my Trainline orders, I think it's ~20 times in the past year. I'm aware this isn't good and doesn't help my case for an out-of-court settlement. The staff member who caught me looked through my Trainline orders, and (maybe taking some sympathy on me and also seeing the number of valid tickets that I do buy) said that she would only mention in her report the present incident, and one a week or so before. So in the following letter (going on the advice that I've read here), I've mentioned that I'm very happy to pay 'what I owe' but haven't explicitly mentioned anything else, leaving it somewhat open that I'm prepared to pay everything if/when they do check my Trainline. I am pretty desperate to avoid going to court. Here is my drafted letter:

Dear Southeastern Prosecutions Manager,

Re Ref

Thank you for your letter dated * * regarding the incident on the * *. I take full responsibility for my actions, and deeply regret not buying a ticket for the full journey from * * to London Bridge, instead buying a ticket from * * to * *, and * * to * *.

I fully appreciate the consequences of my actions and am very, very sorry about what happened. I immediately felt terrible about what I had done and understand that it was a severe lapse of judgement. I hope the fact that I was fully co-operative with the member of rail staff present provides some reassurance that I regretted my actions. I can guarantee you that this will not ever happen again.

I do not seek any sympathy by providing some context around my actions, but simply wish to add that as a student I will be far more careful with my expenditure in the future, so that I am always in a position to pay the full rail fare. Since the incident I have been saving money, because I would be keen to pay what I owe to Southeastern, plus any administrative fees, through an out-of-court settlement. As a medical student, a criminal prosecution could have serious repercussions for my future career; please know that I have used this incident to fully analyse my actions and learn from this. I am very willing to co-operate with your process and pay the full amount owed immediately.

I am truly sorry about what happened, and the trouble it has caused staff at Southeastern. I would be extremely keen to settle this matter out-of-court.

Yours sincerely,


Any advice at all would be extremely welcome. Any successful/unsuccessful out-of-court stories for similar evasions would be greatly welcome, as the anxiety of not really knowing what will happen is horrible. I'd just like to get a clear idea either way.
 
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RailUK Forums

Hadders

Veteran Member
Associate Staff
Senior Fares Advisor
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Welcome to the forum!

We see lots of cases like this on here, thankfully for you Southeastern are one of the more reasonable train companies to deal with and they will normally offer an out of court settlement to people who co-operate with them and who haven't come to their attention before. Had you have been stopped by a Transport for London employee then you would be facing a court appearance.

Your letter is generally ok but a couple of suggested amendments. Firstly, you need to ask for an out of court settlement rather than assume. So say something like 'I wondered if it might be possible to settle this matter without court action. I am prepared to pay the cost of the fares avoided plus your administrative costs in dealing with the matter'. The other thing I would change is to cut out the bit about being a medical student and repercussions on your future career. Arguably, someone intelligent enough to be able to study medicine at university should know that evading rail fares is a criminal offence. Southeastern won't really care about this.

Southeastern will contact Trainline to get details of your ticket purchasing history so they will be able to calculate the number of times you have travelled without paying the correct fare and factor this in to the settlement amount. If you are offered a settlement expect to have to pay the cost of all the fares avoided at the full Anytime rate with no credit given for the invalid tickets you did purchase. In addition they will want an admin fee, normally around £150. You will need to be in a position to pay the settlement in full within a few days of it being offered, they won't normally allow payment in installements.

Good luck, and please let us know how you get on.
 
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