I passed through St Pancras around 14:00 this afternoon so ‘popped upstairs’ to see what was going on.
- Only one escalator working in the up direction due to maintenance. The two escalators in the down direction were both heaving with passengers who had just arrived (note one escalator would not cope here during maintenance without crowding the upper concourse).
- Separate queues for passengers with reservations and those without. Seemed like a sensible approach to me (similar to the set-up at Paddington on a Cardiff event day). Clearly, only a limited number of people without reservations will be allowed to board each service.
- Queues were not excessive when I passed through, although I expect the worst is yet to come.
- Clear announcements were being made over the public address system which was good.
Got to say it was the busiest I’d ever seen the downstairs areas of St Pancras outside of Eurostar severe disruption.