Thanks Nippy, it was on the Down Main at Maidenhead.
Certainly was. I was responsible for that I'm afraid

Thanks Nippy, it was on the Down Main at Maidenhead.
I assume the trip Salisbury to Southampton and back was uneventful , arriving back in Salisbury 13 min early ! Should now have left Salisbury (1829) heading for Paddington !
When is her next tour , someone said Wednesday? ( not interested in any timings, just like to follow her journeys around the UK)
200 miles in car and I don't do kettles.
Certainly was. I was responsible for that I'm afraid![]()
Snipped.............
Nothing personal but why ???
The only time they'll notice what's pulling them is when they get off! The coaches are still the same so they're getting the same facilities etc!
You're quite right, the coaches are the same but the experience was very different. I was on the journey to York and back last Thursday. Diesel hauled up, as promised - diesel back, not what was expected.
An awful lot of people on the train had been bought the experience by family as Christmas or Birthday presents etc, so I can totally understand the annoyance. If you add in the fact that most weren't London based, had booked two nights at a London hotel, and transport from home to London and back it soon adds up (about £350 all in for me!). There were many in tears and angry both at the platform and on the train home.
One poor couple actually lived in York and had not travelled up, but had to buy the full journey - so they turned up in the afternoon to go to London, stay overnight and return back on a diesel train, and that was it!!
For most it wasn't even about the money, it was the fact the experience had been spoiled. To add to the issue, we were only told 15 minutes before departure that the train had an issue. It wouldn't have been so bad if we'd have even caught sight of it in real life! It was hidden away behind the NRM out of sight that day.
We have been offered £15 refund per person for those in premium standard - the tickets originally cost £109 each. This was in the terms and conditions when we booked so that is what is on offer. The alternative was a discount on a future trip - but all the Scotsman trips are full anyway.
Steam Dreams have also suggested they 'may' be able to arrange another trip on the Scotsman at a heavily discounted rate - I will just have to make myself available on whatever date that may be. Let's hope the same thing doesn't happen again.
Yes, I would much rather have a cancelled train and a refund, same as virtually any other operation in the field of mass entertainment. If the Man United and Crystal Palace teams hadn't been available on Saturday for some reason, supporters wouldn't have been expected to watch Skelmersdale Utd v Whyteleafe Town instead.Like any train on the network, kettles can break down and obviously a replacement is not going to be found at such short notice. I understand the disappointment but would you prefer the operator cancelled the train?
At least the funds are going towards something useful - i.e. the upkeep and maintenance of the steam engine, look at it as a positive contribution
Go to a preserved steam railway where you will almost be guaranteed a kettle on every service...
Nothing personal but why did you feel the need to comment?
Nothing personal but why did you feel the need to comment?
Yes, I would much rather have a cancelled train and a refund, same as virtually any other operation in the field of mass entertainment. If the Man United and Crystal Palace teams hadn't been available on Saturday for some reason, supporters wouldn't have been expected to watch Skelmersdale Utd v Whyteleafe Town instead.
And I'm not sure that Joe/Joanna Public, having been parted with several hundred pounds of his or her hard-earned dosh, would see it as somehow making a contribution to the greater good of humanity.
Like it or not, steam operators are businesses and they should behave as such instead of hiding behind small print.
No, where did I say I expected the operator to refund hotel or travel expenses? I'm talking about the money people pay to travel behind a steam loco who don't get get what they paid for.A steam charter is not the same as "mass entertainment" as you put it. Even if the operator was able to refund the full amount to everyone, many would have lost out in hotel/travel bills etc and do you really expect the operator to refund all of those as well !?
Things happen unexpectedly, perhaps the operator can (or already does) offer heavily discounted rates on its next steam tour - then it's up to the individual whether to accept this or not.
An operator cannot just have a second steam engine on standby should the booked one fail.
Airlines, cruise ship operators and others have contingency plans for when things go wrong - why can't steam train operators?
Perhaps insurance is the answer to the problem. Either the operator could take out some sort of insurance against having to refund a proportion of the passengers in the event of steam being cancelled (surely not THAT expensive, if you can find someone to insure the risk?) or the passenger, when booking the ticket, could pay a few quid extra for such a policy. Come to think of it, last time I booked a music concert I paid an extra £8 or so to be allowed such a refund in the event that I decided not to go.No I appreciate that regarding the operator (not) refunding hotel/travel expenses but you are paying also for the upkeep, maintenance and ongoing expenses of the steam locomotive which don't come cheap.
The big organisers of gigs etc probably have insurance in place in the event of a singer falling ill and can therefore afford to give refunds, but not so for the small, humble steam operator who have shelled out for the crew.
like it or not "it" happens ....
crew
It's a slightly different situation where a steam loco develops a fault en route. It happened to me on a Cumbrian Mountain Express when the Jubilee developed injector trouble. In the event, we did get the main part of the trip behind steam with the diesel being substituted only for the last few miles of the schedule steam section from Hellifield. I don't think any of the passengers minded too much.They do. If they know that the booked loco won't be available far enough in advance, they'll use another one instead. If it is know too late to do this, they'll run the tour using a diesel. This means that the tour still goes ahead, so people haven't wasted money on travel and hotels only to find the tour cancelled, and while people will obviously be disappointed by the lack of a steam engine, they still get to go to their destination for the day, and those that are in a class that features catering will still get that food.
I'm not saying that I think replacing steam with a diesel last minute is a good thing and I understand people's disappointment. What I'm saying is that by the vary nature of a steam engine, ie. old technology and complicated mechanical machines, things do sometimes go wrong. You can't run a steam engine on the mainline if the injectors aren't working- it's dangerous! However, it was best to return the tour to London with a diesel than it was to leave the passengers stranded.
It's not ideal, and I was only speaking to my Mum about this earlier as we are considering going from Retford to York and back behind Mayflower in August with my sister and Grandparents, but it appears Mayflower worked the same tour at the same time of year last year but it was replaced by a diesel, and the loco is still undergoing repairs as far as I know. I'll be disappointed if we get diesel and not steam, but my family will be even more so as they aren't rail enthusiasts so the steam engine would make the journey.
When you say identical trip, you mean from Paddington via Westbury? Any news on where it will go upon arrival at Salisbury?
I wonder who will get the bill when it invariably turns out the gauging was rushed and Scotsman takes out a platform...
I am in the same situation!
It will be my son's 5th Birthday on Wed 25th and he is train obsessed, especially the Flying Scotsman. I would love for him to see the train in action. We have bought him the Hornby version as one of his birthday presents.
Are there any bridges we could stand on and will all train stations on the route be closed?? Where can I find a list of train stations on the route if they're not?
I have looked at the Realtime website but can't find any information. I'm probably missing something.
I (and the OP) would really appreciate any advice.
Thank you,
Mummy to a Train Fanatic!!