Hi all,
I booked an advance ticket from King's Cross to Harrogate before the latest strike dates were announced, meaning that I was sold the ticket with a full itinerary. I was booked on the 1903 service from King's Cross to Leeds, then the 2129 service to Harrogate. Due to the strike, when I arrived in Leeds there were no more trains to Harrogate.
Northern staff at Leeds told me that they 'don't arrange replacement transport for disruption' and that they wouldn't provide me with any way to get home from Leeds. As such, I took a taxi.
My question is - is there any way I can claim the cost of the taxi back from Northern? I've seen other threads on similar topics, though haven't seen anyone report that they've successfully manage it!
Thanks
I booked an advance ticket from King's Cross to Harrogate before the latest strike dates were announced, meaning that I was sold the ticket with a full itinerary. I was booked on the 1903 service from King's Cross to Leeds, then the 2129 service to Harrogate. Due to the strike, when I arrived in Leeds there were no more trains to Harrogate.
Northern staff at Leeds told me that they 'don't arrange replacement transport for disruption' and that they wouldn't provide me with any way to get home from Leeds. As such, I took a taxi.
My question is - is there any way I can claim the cost of the taxi back from Northern? I've seen other threads on similar topics, though haven't seen anyone report that they've successfully manage it!
Thanks