I have purchased tickets Advance Single (1st Class) tickets from East Midlands Railway (EMR) for this Saturday 23 May 2020 for:
06:33 - London St Pancras International to 11:12 - Scarborough and
16:55 - Scarborough to 21:10 - London St Pancras International
I made the effort to book in advance and reserve seats. I actually chose this particular train because EMR were offering reservations, whereas LNER were still unsure of their timetable for this Saturday and hence weren't offering reservations. I also chose this train because it avoids changing and chose first class because I thought it would be less crowded. EMR only operate this train once per week on summer Saturdays.
Now I have found that this train has disappeared from the timetable; if you look on the National Rail website or EMR website, the train no longer exists. Should I go to the ticket office at St Pancras this evening? What are staff likely to suggest? What are my rights? Regardless of whether I travel on an EMR service as far as I can (and change trains twice incurring a delay ruining my day trip) or I travel on LNER from London King's Cross, my journey is impossible without using other train operators' services.
My kids are up in Scarborough and I share parenting and will have them for the day. I am down in London during the week for work, and this trip is important to me - I'm quite emotional about seeing my kids. Thank you for your advice.
06:33 - London St Pancras International to 11:12 - Scarborough and
16:55 - Scarborough to 21:10 - London St Pancras International
I made the effort to book in advance and reserve seats. I actually chose this particular train because EMR were offering reservations, whereas LNER were still unsure of their timetable for this Saturday and hence weren't offering reservations. I also chose this train because it avoids changing and chose first class because I thought it would be less crowded. EMR only operate this train once per week on summer Saturdays.
Now I have found that this train has disappeared from the timetable; if you look on the National Rail website or EMR website, the train no longer exists. Should I go to the ticket office at St Pancras this evening? What are staff likely to suggest? What are my rights? Regardless of whether I travel on an EMR service as far as I can (and change trains twice incurring a delay ruining my day trip) or I travel on LNER from London King's Cross, my journey is impossible without using other train operators' services.
My kids are up in Scarborough and I share parenting and will have them for the day. I am down in London during the week for work, and this trip is important to me - I'm quite emotional about seeing my kids. Thank you for your advice.