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Wheelchair passenger not allowed to board

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Lampshade

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I get the feeling Northern are just agreeing with you to save another mass debate, they know they were not in the wrong but they're just telling you what you want to hear to shut you up, anyone else with me on this one?
 
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Ferret

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Probably nothing better to do in life!

Oh the irony!!!

I've lost count of the times you've been told that it wasn't discrimination! Simple fact is that the Guard deemed it unafe and his word is law!it really is that simple!
 

tonyaran

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over the years "quite a few I may add" I have stopped at Guide Bridge with 142's 150/1 & 150/2 156's and of course 323's the 150's ain't too bad regarding the ramp as its just the standard 1 parter, 156's due to there height can be used but I wouldnt recommend it, 142's as stated in the previous post due to a few issued are not suitable, and surprise surprise 323's are actually pretty perfect (its true), to clarify though Guide Bridge is officially accesible on both the UP & DOWN Platforms just the fact that common sense and Network Rail (Not Northern) do not exist in great amounts

And yes, I could have handled this better. I have said this before and continue to do so.

Personally, I would prefer to use the train in question for my journeys as it has much more open space for wheelchairs inside and usually the journey is much more comfortable. Pity it only runs once an hour.
 

Darandio

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Qamar, I am not going to divulge the whole contents of the email you sent out, however, in the final message you had sent, you requested something involving the media. Did this happen? I wouldn't know as you removed the reply from your email.
 

ANorthernGuard

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Very nice of you to join us in this conversation. I was about to leave for the day but you coming with this outburst has really made my day.

It seems you know a lot about this. Would you be prepared in joining me for a test run on this type of train disembarking at Guide Bridge. We will once and for all be able to put this matter to rest. Having someon professional like yourself will be very beneficial for this. Once we have done the test we can then provide the findings to Northern Rail and this forum members.

I know the station well and you know damn well my opinion is NOT official and can not be regarded as such, yes I do know alot about this so do the other 140 guards at Mcr Picc who work for Northern, what you did was not only a very foolish thing but a very DANGEROUS thing to Northern Employees, because of YOUR actions a few guards/drivers/platform staff had abuse thrown at them, I've already said that officially the ramp can be deployed, but I have also stated that COMMON SENSE which you seem to have zero of, deems it dangerous especially when you leave your own child on your lap who then falls off and if it wasnt for the guard you would have spent quite a few hours in Tameside A&E with your child, If you boarded my train I would have Zero problems doing my Job to my full ability, thats because I am a professional..HOWEVER if I DECIDE that it is unsafe to use the ramp I WILL, and so will every guard at Picc, it is NOT for you to decide, for your 2 mins of shame, I mean Fame, Guide Bridge is unsafe for a 2 Part ramp at Guide Bridge, Every Guard knows it, just because Network Rail think it is suitable means sweet FA, you sir have done this for attention to yourself with no regard to the safety of anyone on the railway and should be thorougly ashamed!!!
 

tonyaran

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I get the feeling Northern are just agreeing with you to save another mass debate, they know they were not in the wrong but they're just telling you what you want to hear to shut you up, anyone else with me on this one?

Actually you are wrong on this. Northern Rail have just sent me this letter whuch becomes legally binding. Now if they have lied and an accident occurs while someone is using a ramp, this letter could come back on them. Therefore I dont thnk they would just write something up to shut me up.
 

ukrob

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Actually you are wrong on this. Northern Rail have just sent me this letter whuch becomes legally binding. Now if they have lied and an accident occurs while someone is using a ramp, this letter could come back on them. Therefore I dont thnk they would just write something up to shut me up.

As has been discussed on DigitalSpy, you sent the letter to yourself using a remailing service.
 

tonyaran

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Qamar, I am not going to divulge the whole contents of the email you sent out, however, in the final message you had sent, you requested something involving the media. Did this happen? I wouldn't know as you removed the reply from your email.

I did ask them to make a statement to the press in the email, but Pete Myers just responded by saying hey will send the letter out to me. Not sure if they have made a statement.
--- old post above --- --- new post below ---
I know the station well and you know damn well my opinion is NOT official and can not be regarded as such, yes I do know alot about this so do the other 140 guards at Mcr Picc who work for Northern, what you did was not only a very foolish thing but a very DANGEROUS thing to Northern Employees, because of YOUR actions a few guards/drivers/platform staff had abuse thrown at them, I've already said that officially the ramp can be deployed, but I have also stated that COMMON SENSE which you seem to have zero of, deems it dangerous especially when you leave your own child on your lap who then falls off and if it wasnt for the guard you would have spent quite a few hours in Tameside A&E with your child, If you boarded my train I would have Zero problems doing my Job to my full ability, thats because I am a professional..HOWEVER if I DECIDE that it is unsafe to use the ramp I WILL, and so will every guard at Picc, it is NOT for you to decide, for your 2 mins of shame, I mean Fame, Guide Bridge is unsafe for a 2 Part ramp at Guide Bridge, Every Guard knows it, just because Network Rail think it is suitable means sweet FA, you sir have done this for attention to yourself with no regard to the safety of anyone on the railway and should be thorougly ashamed!!!

So are you just blabbering or will you join me in testing out the Guide Bridge station?
 

ukrob

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So are you just blabbering or will you join me in testing out the Guide Bridge station?

Yes, because that would be a wonderful career move wouldn't it. Are you trying to get this person sacked too?
 

Ferret

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Actually you are wrong on this. Northern Rail have just sent me this letter whuch becomes legally binding. Now if they have lied and an accident occurs while someone is using a ramp, this letter could come back on them. Therefore I dont thnk they would just write something up to shut me up.

How is a letter (be it from Northern or anyone!) legally binding?
 

First class

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As has been discussed on DigitalSpy, you sent the letter to yourself using a remailing service.

As I am not on Digital Spy, I can only confirm that the letter that has been photographed and published on here, would seem to be genuinely from Pete Myers, I have a couple of letters from him regarding (non-customer service) issues, and the signature is his and the franking stamp is the very same that appears on my letters.

Peter Myers incidentally (used to be) responsible for the Station Adoption scheme and is based in York HQ.

That letter is not legally binding in any way, the only documents that are binding are the DPPP and the NRCoC.
 

ukrob

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He is 100% making it up as he goes along now.

Read the Digitalspy thread for evidence that Northern did not send that letter.

Best leave him to it.
 

ANorthernGuard

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I did ask them to make a statement to the press in the email, but Pete Myers just responded by saying hey will send the letter out to me. Not sure if they have made a statement.
--- old post above --- --- new post below ---


So are you just blabbering or will you join me in testing out the Guide Bridge station?

You know I cannot divulge who I am, I'm not stupid, people wanted facts, well those are the facts "ALL OF IT" you are already banned from most Black Cabs in Ashton because of your attitude that is a well known fact, also the fact about your child falling from your lap, I have no doubt you have got emails etc from Northern, however the problem I have is this...if the Guard WAS wrong WHY has he not been disciplined, not even a suitable conversation, quite simply put he was right, you didnt like it, so you thought you would put Northern Staffs health & safety in danger to suit yourself, change happens by going through due process, question for you, has the platform been raised or the dips in the platforms evened out or even the bar at the bottom of the stairs to the booking office moved??? why not! quite simply put there is a process to follow, if you had followed the correct procedure as stated before maybe you would not have been vilified, but fact is you didnt, Fact is you wanted to be noticed, also fact is nothing at Guide Bridge has changed apart from the fact that you have lost all respect off anyone who works in the transport industry, I have plenty of respect for anyone with a disabilty, I see past it, treat me with respect you get it back in spades, but don't come to me with this attitude of, It's my god given right cack you spilled out on the recording!!!
 

tonyaran

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You know I cannot divulge who I am, I'm not stupid, people wanted facts, well those are the facts "ALL OF IT" you are already banned from most Black Cabs in Ashton because of your attitude that is a well known fact, also the fact about your child falling from your lap, I have no doubt you have got emails etc from Northern, however the problem I have is this...if the Guard WAS wrong WHY has he not been disciplined, not even a suitable conversation, quite simply put he was right, you didnt like it, so you thought you would put Northern Staffs health & safety in danger to suit yourself, change happens by going through due process, question for you, has the platform been raised or the dips in the platforms evened out or even the bar at the bottom of the stairs to the booking office moved??? why not! quite simply put there is a process to follow, if you had followed the correct procedure as stated before maybe you would not have been vilified, but fact is you didnt, Fact is you wanted to be noticed, also fact is nothing at Guide Bridge has changed apart from the fact that you have lost all respect off anyone who works in the transport industry, I have plenty of respect for anyone with a disabilty, I see past it, treat me with respect you get it back in spades, but don't come to me with this attitude of, It's my god given right cack you spilled out on the recording!!!

Being banned from Black Cabs in Ashton! Absurd.

You guys already have me made out to be a trouble-maker and someone out for the shame, sorry fame, so getting banned from Black Cabs in Ashton would be an ideal thing for me to go to the press with. Would it not?

How does one get banned from cabs. I had a problem with a guard not getting the ramp for me and I made a mountain out of it. Would I not have done the same with the Black Cabs.

Could you please explain if the Black Cab banning happened before or after the train guard incident? As you know 'ALL OF IT' and you have assisted me in trains to and from Guide Bridge, could you tell me at what times I have used the service. I can confirm that I am (or was) a regular user of the train from Guide Bridge to Piccadilly and then back a precise times during the same days in the week. You will know this wont you.
 

ukrob

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You guys already have me made out to be a trouble-maker

No, you did that all by yourself - and not just about this incident.

In another thread you started incinerating papers (instead of shredding) on a nice summers day in order that the neighbours would phone the council to complain, because you wanted to talk to the council.
 

tonyaran

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Just thought I'd quote this since it is straight from the "horses mouth" :D

Please dont cut my quotes in half to make an incorrect point. The following is what I wrote:

I had a problem with a guard not getting the ramp for me and I made a mountain out of it. Would I not have done the same with the Black Cabs.

I was looking at it from many of the forum member's point of view.
 

Lampshade

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Would you like to answer the question I asked a couple of pages back?

How many different train companies have you used to travel between Manchester and Guide Bridge?
 
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Geezertronic

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Quote still stands, you admit to making a mountain out of the situation with the guard. You typed it not me. Whether you are banned from black cabs or not is irrelevant to this admission of guilt from yourself
 

ANorthernGuard

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Being banned from Black Cabs in Ashton! Absurd.

You guys already have me made out to be a trouble-maker and someone out for the shame, sorry fame, so getting banned from Black Cabs in Ashton would be an ideal thing for me to go to the press with. Would it not?

How does one get banned from cabs. I had a problem with a guard not getting the ramp for me and I made a mountain out of it. Would I not have done the same with the Black Cabs.

Could you please explain if the Black Cab banning happened before or after the train guard incident? As you know 'ALL OF IT' and you have assisted me in trains to and from Guide Bridge, could you tell me at what times I have used the service. I can confirm that I am (or was) a regular user of the train from Guide Bridge to Piccadilly and then back a precise times during the same days in the week. You will know this wont you.

Heck I got told about the cabs from a Vic Guard lol then had a word with a cpl of mates of mine who works for the cabs, Damn you are Popular, Cabs in Ashton couldnt work because every cab is Self Employed no News group would go for it and as for times of the Rose Hill Marples as they are the only ones who stop at Guide Bridge (Diesels) not the 323 Class To Hadfield, Over the last 10 yrs or so I have done quite a few 100 maybe even a thousand and yes I have had you before (either that or you have a twin) I do think though it was a Hadfield (and no I cant be sure), you sir are a very arrogant human being, and even worse you have you not had the decency to apologise for the risk you have put traincrew in because of your stupid irresponsible attitude!
 

tonyaran

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No, you did that all by yourself - and not just about this incident.

In another thread you started incinerating papers (instead of shredding) on a nice summers day in order that the neighbours would phone the council to complain, because you wanted to talk to the council.

Yes, and I drink alcohol and have used illegal substances in the past. What is the matter with you guys. I have been more than willing to provide you with information as and when I have received it. I have gone on record to state I do not want the guard sacked. I am repeatedly stating the ramps at Guide Bridge can be used safely for disembarking. And I have said I could and should have done things better than how I did them. I rushed to the media and that was uncalled for. The same effect would have happened even a month later. I was wrong in putting the video of the guard in the public domain for which I am sorry. Altogether I could and should have handled this better.

But nitpicking my emails, letter, and bringing my daughter into this. Then saying untruths about the letter and saying I have been banned from taxis is just not right.

The emails were being said are false, they were not.

The letter was being said was not from NR, yet someone has has posted in this forum to the contrary.

NR have said they were incorrect in not allowing me on the train. They have stated the next train would have been easy to use but still I should have been let on the one concerned. Which was my whole point.

Even the new member (ANorthernGuard) has said officially there is no problem using a ramp at GB.

And I am willing (not willing I am going) to use the ramp at GB from this train next time I travel to show that it can be done. If it cant then I will eat my words - but I have used it many times anyway so no worries there.

Now please for God's (or whoever you believe in) sake please stop this bullying towards me. I am to sleep now.
--- old post above --- --- new post below ---
Would you like to answer the question I asked a couple of pages back?

How many different train companies have you used to travel between Manchester and Guide Bridge?

Not sure. Probably just the one and I may have been wrong in thining Trans Pennine also do this route.
 

Geezertronic

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Now please for God's (or whoever you believe in) sake please stop this bullying towards me. I am to sleep now

You deserve everything you get for what you put the guard through. If you are feeling bullied, you must have something wrong with you. Did you expect to come onto here or DS and get sympathy all around with your swiss cheese story and video that shows you getting agressive? Who is really the bully? I suggest you look in a mirror for the answer
 

ANorthernGuard

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Yes, and I drink alcohol and have used illegal substances in the past. What is the matter with you guys. I have been more than willing to provide you with information as and when I have received it. I have gone on record to state I do not want the guard sacked. I am repeatedly stating the ramps at Guide Bridge can be used safely for disembarking. And I have said I could and should have done things better than how I did them. I rushed to the media and that was uncalled for. The same effect would have happened even a month later. I was wrong in putting the video of the guard in the public domain for which I am sorry. Altogether I could and should have handled this better.

But nitpicking my emails, letter, and bringing my daughter into this. Then saying untruths about the letter and saying I have been banned from taxis is just not right.

The emails were being said are false, they were not.

The letter was being said was not from NR, yet someone has has posted in this forum to the contrary.

NR have said they were incorrect in not allowing me on the train. They have stated the next train would have been easy to use but still I should have been let on the one concerned. Which was my whole point.

Even the new member (ANorthernGuard) has said officially there is no problem using a ramp at GB.

And I am willing (not willing I am going) to use the ramp at GB from this train next time I travel to show that it can be done. If it cant then I will eat my words - but I have used it many times anyway so no worries there.

Now please for God's (or whoever you believe in) sake please stop this bullying towards me. I am to sleep now.
--- old post above --- --- new post below ---


Not sure. Probably just the one and I may have been wrong in thining Trans Pennine also do this route.

I have not once said the emails or letters you say you have received are false, I have stated facts about Guide Bridge and to be blunt I didnt even mention the sex of your child for the childs sake.

I want to clarify 2 points, nothing else

1. that your Daughter fell off your lap and the actions of the guard saved her from injury.

2. that you have frequently been warned about the excess of bags and luggage you carry on yourself while using your mobility device


and yes there are at least a few reports about you made by at least 3 or 4 guards at Picc about you and those "incidents"

The guard in question who you attempted to publicly humilitate has in no way whatsoever been disciplined and will not be, now last time I checked if he had done something wrong I have no doubt whatsoever he would have been hauled over the coals, but he hasnt, now in mine and the rest of my colleagues kind of makes us wonder what the REAL truth is!
--- old post above --- --- new post below ---
I do have to laugh at one thing, the bully claiming he is bullied....Priceless
 

EM2

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I am repeatedly stating the ramps at Guide Bridge can be used safely for disembarking.

This is the crux of the matter. YOU are stating that this ramp on this train is safe to use at GB. The guard was of the opinion that it is not.
My job involves assisting disabled customers onto trains at another station (and not for Northern), and the ONE thing we are told is a golden rule, is that the train manager or guard has the final say as to the safety of his train and his passengers.
If, in his opinion, you cannot safely be disembarked at your destination, it is correct that he should make alternative arrangements, which he did offer with the later service.
 

ANorthernGuard

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This is the crux of the matter. YOU are stating that this ramp on this train is safe to use at GB. The guard was of the opinion that it is not.
My job involves assisting disabled customers onto trains at another station (and not for Northern), and the ONE thing we are told is a golden rule, is that the train manager or guard has the final say as to the safety of his train and his passengers.
If, in his opinion, you cannot safely be disembarked at your destination, it is correct that he should make alternative arrangements, which he did offer with the later service.

Absolutely Spot On..nuff said!
 
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