mangyiscute
Established Member
So the other day I went to the staff at Paddington (in the ticket office by the H&C platforms) and asked if they could add my railcard to my oyster card, since I had seen online they said go ask someone to do it. however, the staff told me that because of some sort of covid nonsense I had to do it online, and when I told them that online it said to do it in the station they said to call TfL. Were they just lazy and couldn't be bothered to add it or do I need to add it online?