PupCuff
Member
Well, FTS is an issue - at the end of the day when as an industry we publish our timetable that's our promise to our customers, so if we're regularly not stopping at places where really we should be then it isn't good customer service which we need to avoid especially as folk are returning to rail after the covid pandemic.So a FTS isn’t an issue so to speak as this is a non stop order? Would a failure to stop when issued a non-stop order be a failure to call? Just a bit confused here…
Operationally speaking no, if a "Not to Call" order is issued then that effectively means the train is no longer booked to call there.