We've booked the flixbus from London to Birmingham at midnight on Saturday night and just had a text from them today saying we'll have to change buses at Leicester. Any idea what's happening there? Are they trying to combine services due to light loadings or something?
I was planning to take the 2359 from London to Sheffield tonight. Coach turns up at Victoria at 0010, driver says it won't be leaving until 0050.
While waiting the coach gets changed from N02 to N23, so now going to Manchester.
Text and email from from Flixbus at 0042 saying the N02 is cancelled.
Dear FLIX customer, we are very sorry but we had to cancel your ride. You can book an alternative trip for free or ask for a cashback here
Driver boards N23 around 0100, eleven spare seats for the fifteen people seemingly catching the N02.
Driver reasonably apologetic but nothing he can really do. Coach leaves 86 minutes late at 0125.
It seems one of those things at the current time that drivers may not be available but cancellation 40 minutes after scheduled departure doesn't exactly give passengers a lot of time to make alternative arrangements.
The repeated refrain in this thread is that Flixbus want to be a major player in the coach business but not being able to tell passengers in advance that their coach isn't running isn't exactly endearing them to their passengers.