londonmidland
Established Member
Whilst waiting for my train, the 16:46 from Euston to Crewe, passengers were told not to wait around the platform entrances and were to told to wait in the concourse, by the third party security officers.
At around 16:40, the platform was announced and hurds of people immediately started running down to the platform, clashing with people around the food outlets.
It is quite literally an accident waiting to happen, with the amount of people tripping over each other. Even on the platform itself, passengers were running to the doors eager to get a seat.
The boarding procedure here at Euston really needs to be looked at. On multiple occasions, services are announced far too late, leading to the infamous ‘Euston scrum’.
At around 16:40, the platform was announced and hurds of people immediately started running down to the platform, clashing with people around the food outlets.
It is quite literally an accident waiting to happen, with the amount of people tripping over each other. Even on the platform itself, passengers were running to the doors eager to get a seat.
The boarding procedure here at Euston really needs to be looked at. On multiple occasions, services are announced far too late, leading to the infamous ‘Euston scrum’.