I wanted to put a post one to share my partners experience and stop it happening to other people.
He travelled by train to Leeds from Bramley yesterday. The ticket machine was broken would not accept any cards as payment and we couldn’t locate a conducter to buy a ticket.
When he got to Leeds he went to the ticket office inside the concourse to buy a ticket. He explained why he didn’t previously buy one and he was told they had to take his details but once they did he could then go online to buy a ticket with the printout they gave him.
At no point was he told he was been fined and they assured him he could buy a ticket online but the printout was a fine and he has been told a lot of lies and things that weren’t true. They took him off to one side to do this also.
It’s more of the tactics they used that I want to highlight if you have any vulnerable or elderly ppl.
I am no way endorsing travelling without a ticket but they said on his paperwork he had tried to go through the barriers which isn’t true either.
We have complained and hope appeal it but wanted people to be aware.
He travelled by train to Leeds from Bramley yesterday. The ticket machine was broken would not accept any cards as payment and we couldn’t locate a conducter to buy a ticket.
When he got to Leeds he went to the ticket office inside the concourse to buy a ticket. He explained why he didn’t previously buy one and he was told they had to take his details but once they did he could then go online to buy a ticket with the printout they gave him.
At no point was he told he was been fined and they assured him he could buy a ticket online but the printout was a fine and he has been told a lot of lies and things that weren’t true. They took him off to one side to do this also.
It’s more of the tactics they used that I want to highlight if you have any vulnerable or elderly ppl.
I am no way endorsing travelling without a ticket but they said on his paperwork he had tried to go through the barriers which isn’t true either.
We have complained and hope appeal it but wanted people to be aware.