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If the OP doesn't have a history of buying discounted tickets before being caught. Then chances are they think he's continued to buy discounted tickets after being questioned. Which should be sorted once they see the copy of railcard purchased for all subsequent travel.
Now that's been pointed out, the story has changed to them car sharing / getting lifts.
It's pretty clear OP has been short faring regularly, and now caught is trying to come up with a story to convince WMR it was a one off and they happened to get caught the first time they short fared.
The obvious question that comes to mind is... If you were on Aston to New Street trip, you'll have known you needed a ticket from further away.
If you were traveling New Street to Aston, why would you over travel if your car is parked near Aston station?
If it was genuinely a one off, then...
I recommend you don't lie in your letter. You don't have to admit to using it for longer in the letter, but what you do write needs to be honest.
You could potentially end up being summonsed to court, lying in court has far harsher penalties than fare evasion.
If you've been using it longer than the week you claim then be careful how you word your reply as you're already in enough trouble without digging an even bigger hole for yourself.
So if your father in law was making the same trips to "your workplace", then you must have been making trips previous to the week you were caught on your own oyster card? If so, you could send proof of your own paid for trips as evidence you haven't used the freedom pass for more than a week.
Having worked 170s previously, this did occasionally happen. The units originally released the doors as soon as Guard pressed the 2 release buttons together.
To mitigate against wrong side door release they then installed a 2 second timer, so you had to keep door release buttons pressed for a...
The letter was attached later. Originally all we knew was the OP was dealing with XC who wouldn't discuss the matter with him, so I suggested "trying" TIL as that may have been more fruitful.
Happens here more often than you'd think. I know from personal experience (a few years ago now) having reported atleast 3 separate passengers who have come here and told a very different story/conversation to what actually happened onboard. I think it's partly to come across as being more honest...
Your posts read as though you 'don't' want them to be able to find out what time you bought the ticket. If that is the case, be careful how you reply to any letter they send you as you don't want to be caught lying to them as its likely to make matters worse for you.
CCTV would show you went to ticket office, it wouldn't show what ticket you showed them. Not saying it was, but it could've been the original 18:18 ticket that you may still have had in your app/email.