Recent content by rs101

You're confusing Northern with a company who are bothered about basic standards of customer service..

Saying that you shouldn't activate it until you're on the train is a direct contradiction to Northern's own website - https://www.northernrailway.co.uk/faq/northern-app/1568-what-is-an-m-ticket " An M Ticket is an electronic ticket sent to and stored on your smartphone, and only available if...

Ipswich isn't a city, nor is Basildon.

If the ticket office was supposed to be open, but wasn't, then I'd also expect that to be relevant when explaining the time you allowed to purchase a ticket. Had this problem recently at Manningtree on a Saturday. the office had closed at 11am for the day, despite it supposedly being open until...

That's assuming you can even buy the appropriate ticket via phone. I certainly can't always do that - London Travelcards aren't available via the Greater Anglia app.

Yep, seen it on internal flights in Sweden.

I've been to several coffee shops which have power sockets around the walls (probably been there decades) and power sockets set into some of the tables. None of the sockets are labelled as being for public use or not, but everyone uses them without complaint. Same with one of the restaurants...

Love the photo of the 12 year old staring at them! Can't believe people are defending the older couple on Twitter - they had no right whatsoever to those seats. Hopefully, the sight of the 4 being upgraded to first class is enough to annoy the seat stealers too.

They're currently enlarging the car park - extending the upper multi-storey level across the existing car park. If you can work out where they'd get about £10m from, I'm sure they'd happily put in a flood resistant tunnel:D Traffic can be bad any weekday, even during school holidays. It'll...

It's a really difficult area to do anything in - it's in an AONB, plus flood risk means they're extremely limited in what they can do. Part of the problem was the recent roadworks on the A137 while the new cycle path was installed alongside it - caused even more tailbacks than usual. Essex...

The tailbacks in the first video were due to roadworks just out of shot - installation of a new cycleway as part of the approval for 250+ new houses just over the river in Brantham. It's extremely common to see people going up and over the crossing rather than under the bridge to try and save...

How can the average traveller check if someone is 'Authorised' or not

Seems like a bit of a major flaw on their device readers if they only show the expiry date and not the start date of any season ticket. If the staff can't see it, how is the customer expected to check it?

Yep, it's still used on bus timetables, etc. They've got 3 stations, but it's the only one which connects directly to anywhere useful!

She'd tried repeatedly to do so, but the phone wasn't answered - something she's complained about several times. She then contacted the TOC via Twitter and they confirmed they'd arranged assistance. Something went wrong in their internal proceesses and that request either got ignored or lost...