No two cases are exactly the same.
Please can you create your own thread outlining the event which has happened together with any letter from the Train Operating Company you have received uploaded and any identifying details obscured.
Advice specific to your issue can then be given. TIA.
EDIT. Just seen you have already done this. Apologies.
Please can you create your own thread outlining the event which has happened together with any letter from the Train Operating Company you have received uploaded and any identifying details obscured.
Advice specific to your issue can then be given. TIA.
EDIT. Just seen you have already done this. Apologies.