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    Train removed from timetable due to industrial action

    If your train has been removed from the timetable due to industrial action but you hold an advance ticket for it, what are your rights if you need to travel and therefore a refund and not travelling is not an option. Does the operator still have an obligation to get you to your destination...
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    Wolverhampton to Walsall via Tame Bridge Parkway

    This journey (or the reverse) with a change a Tame Bridge Parkway is half the time of via Birmingham, but can only be done hourly. An anytime day single from Wolverhampton to Walsall (not via Birmingham) is £3.40; (via Birmingham is £6.00) Why does the National Rail Enquires website tell me I...
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    Different route due to strike

    Hi all, not posted here for a long time but in need of some advice and appreciate that train companies have yet to determine their strike day timetables. I have an advance to travel from Liverpool to Birmingham on Friday 12 May bought before strike action was announced for that date. I can't...
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    Avanti WC delay repay

    Hi all After some advice on AWC DR as I expect my two claims put in for travel yesterday to be automatically rejected, annoyingly there is nowhere to submit any notes on the form. Journey 1: 1810 Birmingham New Street to London Euston The train ran roughly on time but was short formed of a...
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    Wolverhampton P5

    I noticed online that the Walsall stoppers weren't using platform 5 at Wolverhampton and according to RTT nothing has used P5 since 2W04 arrived there yesterday morning and what I assume would have been the next train 2A07 was cancelled. So has this train been stuck in platform 5 all weekend?
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    Wolverhampton

    Am I right in thinking Virgin Trains handed over operation of Wolverhampton to West Midlands Trains at the weekend? Has there been any rebranding on site and are staff in new uniforms?
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    ex-LM diagrams now split?

    Are there any diagrams that are now a combination of LNWR and WMR services?
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    Virgin Trains Automatic Delay Repay

    Virgin Trains automatically pay Delay Repay if you booked an advance ticket on their own website. Has anyone else had trouble with this? They are supposed to email within one working day of the delay to tell you they are going to credit the card you booked with, but I was delayed on 9 March...
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    VT train too long for platform at Wolverhampton?

    Can anyone shed any light on what might have happened here? https://twitter.com/thetomstokes/status/626862294002237440 Subsequent tweets suggest this was a southbound train. As far as I'm aware, all of the through platforms at Wolves are more than long enough to accommodate 11-car trains.
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    Missing engineering work on VT & NRE sites 1 June

    Virgin Trains printed timetable shows at 2230 and 2330 departure from Euston to Wolverhampton on Monday-Friday evenings. I have a season ticket I intended to use on the former of these services on 1st June, from Birmingham International (0021 on 2/6) to Wolverhampton. I thought I'd check the...
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    Excess Off Peak Day Return to Off Peak Return

    Simple question that I hope has a simple answer I have bought an Off Peak Day Return from Birmingham to Nottingham. If I decide to stay longer than a day in Nottingham can the ticket be excessed to an Off Peak Return?
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    Broken escalators at Birmingham New Street

    So I'm a commuter using Birmingham New Street and thought I'd share this with the forum and see if anyone has anything to comment or any insight. In the last month I've tweeted the Network Rail account twelve times (so around three times a week) with examples of escalators not working or...
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    Train arrives too long for platform - fail

    This morning I was on the 0911 Wolverhampton - Birmingham International train (0514 Holyhead - BHI).. class 158 On arrival at Birmingham New Street, platform 2B, we overheard on the PA a conversation between the driver and conductor that went something along the lines of "I don't think we're...
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    Wolverhampton - Aberdeen in February

    Hi everyone I am looking to travel to Aberdeen on the first weekend in February, arriving on the Friday and returning on the Sunday. At the moment I have got the options down to the following, but wondered if anyone might be able to help me get it any cheaper (I can see that VT advances for...
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    Passengers making mistakes

    On Thursday evening I boarded the 2049 from Wolverhampton to Manchester Piccadilly mistakenly assuming it called at Stafford (all other XC to Manchester trains Mon-Sat do). I think the guard was sympathetic (or not bothered about an excess) and I got away with paying for the fare from Stoke on...
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    Staff call 100 at BHM

    The tannoy a Birmingham New Street has just been announcing "Attention please, staff call 100" on repeat. Does anyone know what this means?
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    Season ticket bought, issued as "renewal"

    Popped into Sandwell & Dudley this morning to buy a weekly season ticket, brand new with new photocard, but notice it was printed "renewal" on the ticket. Does it make any difference to the issuing station/TOC? Obviously it doesn't to me but thought it was unusual.
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    RTV "valid for twelve months from the date of issue"

    I have an RTV dated 29 May 2013, is it still valid to use today? I've just been refused it's use at a ticket offic because "it expired yesterday"
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    Euston - Watford engineering works cancelled

    Engineering work between Euston and Watford Junction has been cancelled tonight, so VT have helpfully extended their trains to Euston (showing as seperate services on RTT) although LM appear to still be terminating at WFJ with the buses running...
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    Crowd Control at Birmingham New St

    Crowd control has been put in place at Birmingham New Street for weekends until Christmas, presumably in response to problems last weekend. The measures include not showing platform numbers on screens until the train arrives (the departure boards now show if a train has "Arrived" rather than...

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