I used to travel extensively by rail, but find myself doing this less. Part of it is because having moved, the bus is now much more convenient (I don't drive nor can I). But there is another side in which the industry really isn't helping itself, namley trying to make itself as offputting as possible to anyone who knows even a thing about the railways. The compulsory reservation flag is a big one for me, I used to commute almost exclusively on off peak day returns as this was cheaper than a season, however the TOCs are using this as a sneaky way of getting round the fares manual and buying an off peak day return at short notice has become harder, it would be even worse with single leg pricing, whereby I have to take the calculation of what ticket do I need with will I actually use it in advance, or risk not being able to buy my way home (I often would get the last train).
Then there's TOCs attitudes towards passenger rights, P-coding in particular and you can't rely on the last train anymore, something which used to be considered sacred - again my working hours mean that a change at 10pm the day before is unacceptable. Thank goodness I don't rely on trains anymore! However much I used to be critical of certain elements of the industry, at least there was always replacement transport laid on if the last train was cancelled and I could rely on being able to work my hours. Any disruption that meant I wouldn't get home was either something like a storm, in which case I could leave early and make up the hours as work would understand and would in any event be forecast or engineering work, again announced well in advance.
But the key issue for me is that the railway just doesn't seem to want passengers the way it used to, I'm pro-nationalisation by political instinct but fear we're heading down an 'Irish Rail' style route rather than a 'Nederlandse Spoorwegen' or 'Deutsche Bahn' or 'BR MK II' style one (recent DB issues notwithstanding). The other issue is the TOCs, in particular, don't seem focussed on hiring people who know and care about the railways, instead going for generic customer service types, rather than focussing on railway types with excellent customer service skills, presumably becasue this is easier? And then there's the likes of Carlisle Security who are lacking knowledge of either field, probably because they're cheap and can be used to undermine union power. It seems we now have the worst aspects of both private and public ownership.
The other reason I guess, apart from not being able to rely on the railways (which I was always willing to pay a substantial premium over coach or air for), is that now they're just becoming too expensive for most purposes. If I want to visit my parents I'd typically previously get the train for a day return. Now, I get two buses and tend to spend the night if I have two days off in a row. That said the £2 bus fares help with this.
Of course it's not all bad, but something that's quite telling is that one of my previous least favourite TOCs was Northern, and along with CrossCountry, they're now my favourites. Not because they've improved, just because they haven't gotten worse in the way that TPE or Avanti have. LNER is a mixed bag but still has nothing on the previous operators, barring perhaps VTEC. Don't get me wrong, train journeys can be a good way to get around, and I intend on doing some serious rail travel around the Netherlands. There are also pockets of the UK that are still good. But I used to be able to name, for all the things that got worse over the years, something that has improved. Now I'm not so sure. I do apologise for the overly negative tone of this, I also used to like a good fight with the powers that be on the railways, especially when it came to fares and ticketing but now it seems like we've lost completely.
Sorry for the rant but does anyone feel the same? I'm sure it has to get better at some point but I just don't see it in the foreseeable future.
Then there's TOCs attitudes towards passenger rights, P-coding in particular and you can't rely on the last train anymore, something which used to be considered sacred - again my working hours mean that a change at 10pm the day before is unacceptable. Thank goodness I don't rely on trains anymore! However much I used to be critical of certain elements of the industry, at least there was always replacement transport laid on if the last train was cancelled and I could rely on being able to work my hours. Any disruption that meant I wouldn't get home was either something like a storm, in which case I could leave early and make up the hours as work would understand and would in any event be forecast or engineering work, again announced well in advance.
But the key issue for me is that the railway just doesn't seem to want passengers the way it used to, I'm pro-nationalisation by political instinct but fear we're heading down an 'Irish Rail' style route rather than a 'Nederlandse Spoorwegen' or 'Deutsche Bahn' or 'BR MK II' style one (recent DB issues notwithstanding). The other issue is the TOCs, in particular, don't seem focussed on hiring people who know and care about the railways, instead going for generic customer service types, rather than focussing on railway types with excellent customer service skills, presumably becasue this is easier? And then there's the likes of Carlisle Security who are lacking knowledge of either field, probably because they're cheap and can be used to undermine union power. It seems we now have the worst aspects of both private and public ownership.
The other reason I guess, apart from not being able to rely on the railways (which I was always willing to pay a substantial premium over coach or air for), is that now they're just becoming too expensive for most purposes. If I want to visit my parents I'd typically previously get the train for a day return. Now, I get two buses and tend to spend the night if I have two days off in a row. That said the £2 bus fares help with this.
Of course it's not all bad, but something that's quite telling is that one of my previous least favourite TOCs was Northern, and along with CrossCountry, they're now my favourites. Not because they've improved, just because they haven't gotten worse in the way that TPE or Avanti have. LNER is a mixed bag but still has nothing on the previous operators, barring perhaps VTEC. Don't get me wrong, train journeys can be a good way to get around, and I intend on doing some serious rail travel around the Netherlands. There are also pockets of the UK that are still good. But I used to be able to name, for all the things that got worse over the years, something that has improved. Now I'm not so sure. I do apologise for the overly negative tone of this, I also used to like a good fight with the powers that be on the railways, especially when it came to fares and ticketing but now it seems like we've lost completely.
Sorry for the rant but does anyone feel the same? I'm sure it has to get better at some point but I just don't see it in the foreseeable future.