The biggest annoyance for me is that we are with Vodafone and the price increase goes on the 'undiscounted price' (biggest load of cobblers I have come across, but hey ho). So we pay £31 for our near gigabit service, but it is actually £60 with a £29 discount. The percentage increase next April will be x% on £60, then the £29 "discount" will come off that...
How do you do that out of interest? I am on VOXI and our broadband (FTTP) is with Vodafone. If it avoids the increases, I am all for it!What's silly is that on Vodafone, if you connect to a VOXI plan (VOXI is just Vodafone but with custom plans - it's not even really a MVNO) there's no increase.
True, and I think what the free-marketeers fail to realise is that not all of us have got time to spend faffing around with changing suppliers, which (presumably) brings with it the risk of losing home internet for a period - which could be a seriously big deal.
No room for negotiation? When our fixed deal ended a month or so back, I checked what new customers were getting, got on the online chat to challenge it and walked away with the same deal as a new customer. Doubled our speed (it was cheaper than the half gig option) and reduced our monthly cost by £12. Less than 15 minutes effort on the chat and I think we had a minute of downtime at some ungodly hour in the morning whilst the switch was made to the service (or so our network kit recorded, anyway)For home internet, I agree with you, I have been with BT since 2000 and I do not trust an alternative supplier to provide the same service, but I pay a premium for this I am sure. Mobile service I switch all the time.
You should be able to connect to an ISP router and change the SSID details, should you so desire. I'm not aware of any ISP that lock a router down to the extent that you can'tI'm at the point where I'm seriously in 2 minds about switching home broadband provider, but it isn't the potential loss of service I'm concerned about - more the length of time to reconfigure devices to work with the new router if the new provider locks it down.
I am seriously tempted to move to one of the City fibre based services and drop the landline as the last call on it was over 2 months ago, but I'd still like to keep my exisiting WiFi network as is and am not convinced that is possible (we have a BT Home hub and wi-fi disc to provide a mostly decent signal throughout the house & garden).